Mercer reviews

3.7

66% would recommend to a friend

(6,671 total reviews)
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Pat Tomlinson

45% approve of CEO

59% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Mar 14, 2017

Cluster

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules and some nice people to work with.

Cons

Minimal raises given each year and always the same story of why when the company has met budget. Took away layers of management and the entire organization is in chaos now. Just when you think it can't get worse, it does. Top leadership is out of touch with company and does not care about people. Used to be a people company, but no longer. Layoffs every November really keeps morale low.

1.0
Jan 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The manager of the location as a whole was very good at their job and very friendly. Nice atmosphere and some co-workers were nice. Decent benefits.

Cons

Promotions and raises are completely based on a popularity contest. I personally had a manager admit to me that I was more likely to be laid off than people they would "prefer to lay off" because the preferred people were "black" and "asian." The worst part? This wasn't even the manager of our group any more, they were telling our NEW manager who to fire! For years in a row I was given exceptionally high performance reviews but NO raises. The company's excuse: they didn't have the money to give us raises because they spent too much on client meetings. I worked countless hours of free overtime because I legitimately had too much work to get done in the day and the team I was on was prohibited to do any overtime, yet there were people in some positions who were getting thousands of dollars of overtime each paycheck (by intentionally taking their time with their work). No reward whatsoever for actually working hard and doing your job. Constant quarrels, gossip, backstabbing, drama, etc. created an unnecessarily stressful work environment. So glad I left, I haven't looked back since.

2.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

decent benefits, you have a half day prior to holidays, experience working in global firm, they will pay for your dinner and cab home if work late, can work from home if need though for young people, it can be frowned upon - totally dependent on your group

Cons

the pay sucks. not a good worklife balance particularly considering how poorly you are compensated. very bureaucratic, not good at promoting/retaining talent.

Viewing 121 - 123 of 6,671 Reviews

Glassdoor has 7,749 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.