Is Mercer a good company to work for?

Mercer has an overall rating of 3.7 out of 5, based on over 7,749 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at Mercer to a friend and 59% have a positive outlook for the business. The best reviews about Mercer have been left by employees working as Intern , Actuarial Associate and Senior Principal .

Does Mercer pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercer employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercer. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Mercer?

66% of Mercer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercer 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (265) , Senior Associate (243) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (125) , Investment Analyst (98) , Intern (81) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 655 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 385 reviews)); "Good Benefits and hybrid working" ((in 348 reviews)); "Colleagues are great and genuinely care about you." ((in 295 reviews)); "Good work environment and collegues." ((in 114 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 263 reviews)); "Low pay and very political" ((in 255 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 247 reviews)); "Long hours and weekends throughout most of the year" ((in 124 reviews)); "No training and no alignment with its sell proposal" ((in 115 reviews))

What are employees saying about Mercer layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercer layoffs and their outlook for job security at Mercer in 2026.

What are the top reviewed Mercer locations?

New York , Norwood , Chicago , Dallas , Los Angeles , Louisville , Atlanta , Urbandale , Phoenix , San Francisco , Washington , Houston , Boston , Philadelphia , Seattle , Vernon Hills , Denver , Des Moines , Minneapolis , Saint Louis , Charlotte , Iowa City , Milwaukee , Irvine , Richmond , Norwalk , Deerfield , Portland , Pittsburgh , Salt Lake City

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Mercer

Part of Marsh

Mercer reviews

3.7

66% would recommend to a friend

(6,671 total reviews)

Pat Tomlinson

45% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Aug 13, 2015

Horrible management

Consultant

Recommend

CEO approval

Business Outlook

Pros

Still gets by on past brand name.

Cons

Management is awful. Company is run on favoritism not merit. HR thinks it is funny to excuse sorry state by saying the cobbler's children has no shoes.

1.0

Jun 8, 2015

Lots of work but no reward

Client services analyst ii

Recommend

CEO approval

Business Outlook

Pros

My Coworkers are great and you can work from home from time to time.

Cons

Lots of empty promises. Room for growth is limited. Base compensation is low and they try and convince you overtime will make up for it, until overtime is cut.

1.0

Aug 13, 2014

Sigh...

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Benefits were awesome. There is a pretty pond across the street.... Literally all I have..

Cons

I worked here many years and at first it was great. Mismanagement DESTROYED a once vibrant place that had potential. They don't have any values, they don't care about their employees or clients, awful pay, no potential for advancement, mismanagement of talent, horrible, outdated software the constantly errors. They are all smoke and mirrors now. Would not recommend to clients or those seeking employment.

Viewing 124 - 126 of 6,671 Reviews

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Jobs at Mercer

Health & Benefits Consultant

Client Support Administrator

Customer Service Representative

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Horrible management

Lots of work but no reward

Sigh...

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