Is Mercer a good company to work for?

Mercer has an overall rating of 3.7 out of 5, based on over 7,749 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at Mercer to a friend and 59% have a positive outlook for the business. The best reviews about Mercer have been left by employees working as Intern , Actuarial Associate and Senior Principal .

Does Mercer pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercer employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercer. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Mercer?

66% of Mercer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercer 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (265) , Senior Associate (243) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (126) , Senior Consultant (125) , Investment Analyst (98) , Intern (81) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 655 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 385 reviews)); "Good Benefits and hybrid working" ((in 348 reviews)); "Colleagues are great and genuinely care about you." ((in 295 reviews)); "Good work environment and collegues." ((in 114 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 263 reviews)); "Low pay and very political" ((in 255 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 247 reviews)); "Long hours and weekends throughout most of the year" ((in 124 reviews)); "No training and no alignment with its sell proposal" ((in 115 reviews))

What are employees saying about Mercer layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercer layoffs and their outlook for job security at Mercer in 2026.

What are the top reviewed Mercer locations?

New York , Norwood , Chicago , Dallas , Los Angeles , Louisville , Atlanta , Urbandale , Phoenix , San Francisco , Washington , Houston , Boston , Philadelphia , Seattle , Vernon Hills , Denver , Des Moines , Minneapolis , Saint Louis , Charlotte , Iowa City , Milwaukee , Irvine , Richmond , Norwalk , Deerfield , Portland , Pittsburgh , Salt Lake City

Mercer reviews

3.7

66% would recommend to a friend

(6,671 total reviews)

Pat Tomlinson

45% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Feb 20, 2014

Bad experience and Politics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global company with great perks and benefits

Cons

Extremely poorly managed IT department. So called management is extremely juvenile and waiting for a chance to back stab new employees instead of lending a hand. No support from management to do your job. When faced with tough decisions, they back off and lay off.

1.0

Apr 13, 2012

Physician Heal Thyself (AKA HELL)

Client services analyst

Recommend

CEO approval

Business Outlook

Pros

Good Insurance and that's about it.

Cons

Employees are literally crying at their desks some days. No work Life balance, no training, moving up is more work and less pay (NO OT) . Enviroment is toxic. Technology outdated. Turnover is extremely high. Mercer outsourcing is the red headed step child of Mercer Consulting and they have no clue.

4.0

Apr 9, 2012

Good environment, great people, reasonable pay, long hours, lately has lost focus

Associate

Recommend

CEO approval

Business Outlook

Pros

Mercer offers a respectful, professional environment for developing talent, and potential experience is abundantly available to the opportunist. My colleagues are talented and dedicated to their work and their clients. There is a sense of comeraderie between many of the staff, especially among those who pull long / late hours. I look forward to going to work every day. Mercer is still a well-known and respected name. Our new CEO recently overturned the unpopular incentive pay program that forced managers to use a fixed distribution for their employees' performance ratings.

Cons

"Profitable growth" is the buzzword most often repeated by Mercer's new chiefs, a term which means higher revenue targets with minimal or no expense growth. For several years, expense restrictions throttled pay raises and bonuses, minimized or eliminated budgets for new hires, reduced employee benefits and perks, and so forth. Upper management seems more focused on Wall Street than clients or colleagues. The Louisville office is relocating into a tighter office at a more expensive address.

Viewing 127 - 129 of 6,671 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits

McKinsey & Company

4.3★Compensation & Benefits

Jobs at Mercer

Client Support Administrator

Health & Benefits Consultant

Customer Service Representative

Mercer

Mercer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Bad experience and Politics

Physician Heal Thyself (AKA HELL)

Good environment, great people, reasonable pay, long hours, lately has lost focus

Top companies for "Compensation and Benefits" near you

Jobs at Mercer

Mercer reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Mercer

Mercer reviews FAQs