Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 63 reviews)); "People are great and helpful" ((in 39 reviews)); "Good benefits and Christmas bonus" ((in 31 reviews)); "Great training and work/life balance." ((in 21 reviews)); "The coworkers are great." ((in 18 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 47 reviews)); "Micro management." ((in 43 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 25 reviews)); "Some managers do micromanage their staff." ((in 17 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 15 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

1.0

Dec 7, 2023

More work with less people

Claims specialist ii

Recommend

CEO approval

Business Outlook

Pros

Christmas bonus. Co-workers are awesome. Good medical benefits.

Cons

Volume is too much. Claims thinks AUDIT scores are all that matter, not claim results. AI being used so we can do more with less. Customer service is horrible due to workload in all departments. Company may not be done with layoffs.......

2.0

Jan 31, 2023

Work with Great People being Overworked & Underpaid

Legal secretary

Recommend

CEO approval

Business Outlook

Pros

The Long Beach office has some of the best people you’ll ever get to work with. Amazing learning environment.

Cons

The Long Beach office of Bretoi, Lutz & Stele is the best office! Attorneys and staff work as a team and boost each other up. However, with sudden layoffs of team members and work loads increasing by the day for current team members with no pay increases from Mercury Insurance, morale is at all time low. Burn out is a constant struggle trying to meet the workload demands with limited resources. Even if you address the issues that all your co-workers are facing managers outside of actual law offices will be passive aggressive in their responses and make it only to be a personal issue.

3.0

Apr 19, 2022

Business Major gone wrong employee

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and fellow employees

Cons

Horrible management and training. It was so hard to watch the revolving door of employees. The company does not care about their employees at all. Horrible pay and workload does not compare to any other insurance companies by far.

Viewing 49 - 51 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Specialist Field II - Wind/Hail - OKC

Property Claims Specialist Field II - CAT/Spikes Team

Property Claims Specialist Field II

Property Claims Specialist Field I

Property Claims Specialist Field II - CAT/Spikes Team