Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 64 reviews)); "People are great and helpful" ((in 38 reviews)); "Annual Christmas bonus for 2 weeks of pay." ((in 29 reviews)); "Holiday bonus and they try to bring in food and fun things throughout the year." ((in 24 reviews)); "Good work life balance." ((in 22 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 47 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 25 reviews)); "Some managers do micromanage their staff." ((in 18 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 12 reviews)); "Heavy work load." ((in 9 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

2.0

Nov 6, 2015

Horrible work environment

Claims specialist ii

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Christmas bonuses, vacation and sick time providedo each month.

Cons

Management creates a fear that you may lose your job. Dealing with that fear on a daily basis makes a hostile work environment. They view employees as human capital -not a people.

2.0

Nov 6, 2015

Legal Secretary

Legal secretary

Recommend

CEO approval

Business Outlook

Pros

Casual atmosphere (jeans and tennis shoes); decent benefits (meaning they offer benefits and make a contribution); no overtime (because the company is too cheap)

Cons

Restrictive schedule; incompetent attorneys; HR lacks ethics and is not aware of applicable laws; managing attorney behaved inappropriately towards female employees; low pay; IT sucks

3.0

Oct 28, 2015

Insurance Employment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are treated fairly Good Benefits package

Cons

Lack of products in some regions

Viewing 586 - 588 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Examiner II - Wind/Hail

Customer Support Specialist