Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 67 reviews)); "People are great and helpful" ((in 35 reviews)); "The Christmas bonus was nice and the casual dress code was also appreciated." ((in 31 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 21 reviews)); "Work from home, decent pay, decent benefits" ((in 17 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 48 reviews)); "Micro management." ((in 41 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 25 reviews)); "5) minimal training." ((in 19 reviews)); "Some managers do micromanage their staff." ((in 19 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

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Mercury Insurance Company

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

719 reviews

2.0

Jun 29, 2014

Former Employee

Employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, office has a family feel

Cons

Training needs to be beefed up a lot, customer service has gone downhill

5.0

Jun 24, 2014

Good company

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Stable, good benefits, great location

Cons

Some depts struggling to adapt to changes

2.0

May 29, 2014

Use to be a great company.....plus, IT is the worse!

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

health, vision, dental, pet insurance discount, cell phone discount, 401k, coworkers are great if you are on the right team, most team leads are pretty lenient with vacation times

Cons

The culture is horrible in IT!! It seems that individuals who actually do the work are kept on the bottom to be slaves to the useless people who are promoted. They recently made changes were certain individuals in IT have switched to HOURLY, meaning clocking in and out. Since they individuals have to clock in and out, the extra work is given to the exempt employees instead. We are constantly told employees matter but when it comes down to actually rewarding the employee, it doesn't happen. Employees are treated like 'number's and nothing more. When issues are brought up to HR, the person is given a 'warning' and nothing happens.

Viewing 643 - 645 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Examiner II - Wind/Hail

Talent Acquisition Coordinator

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Mercury Insurance Company

Mercury Insurance Company reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Former Employee

Good company

Use to be a great company.....plus, IT is the worse!

Jobs at Mercury Insurance Company

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