Mercury Insurance Company reviews

Management is very disconnected from adjusters and examiners daily tasks/workload Software and office equipment is outdated by at least 10 years Claim procedures change every few months, and there is no continuity on procedures as every supervisor and manager has a different answer. Mercury has so many requirements as far as unneccessary claim tasks, that it cause higher workload, slower turnaround time on closing claims, and DOI requirements get thrown out the window. Unethical claims handling very low morale, almost everyone I knew wants to quit or is interviewing for other jobs.

micromanagement. back-stabbing. lack of support. lack of knowledge. favorites are protected. layoffs just completed.