Does Mercury Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercury Insurance Company employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Mercury Insurance Company. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Mercury Insurance Company?

60% of Mercury Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercury Insurance Company 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mercury Insurance Company?

Claims Adjuster (56) , Claims Specialist II (45) , Claims Specialist (33) , Underwriter (23) , Claims Representative (21) , Claims Examiner (16) , Appraisal Specialist (8) , Claims (8) , Claims Supervisor (8) , Customer Service Representative (8) , Business Systems Analyst (7) , Property Claims Adjuster (6) , Senior Claims Adjuster (6) , Senior Underwriter (6) , Business Analyst (5)

What are the pros of working at Mercury Insurance Company according to real employee reviews?

"Benefits are good." ((in 68 reviews)); "People are great and helpful" ((in 36 reviews)); "Little micromanagement is nice and the Christmas bonus is a plus." ((in 30 reviews)); "Holiday Bonus of 2 weeks Pay." ((in 25 reviews)); "I worked here for a few years and had great supervisors who genuinely cared and helped us succeed." ((in 20 reviews))

What are the cons of working at Mercury Insurance Company according to real employee reviews?

"Low pay and some toxicity on teams" ((in 54 reviews)); "Micro management." ((in 43 reviews)); "As much as I appreciated my supervisor, upper management didn't care for their people." ((in 25 reviews)); "Some managers do micromanage their staff." ((in 19 reviews)); "The employees do care and want to help customers but there is so much work where you can not think straight." ((in 12 reviews))

What are employees saying about Mercury Insurance Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercury Insurance Company layoffs and their outlook for job security at Mercury Insurance Company in 2026.

What are the top reviewed Mercury Insurance Company locations?

Brea , Rancho Cucamonga , Los Angeles , Clearwater , San Antonio , Folsom , Austin , San Diego , Sacramento , Bridgewater , Valencia , Oklahoma City , Anaheim , Santa Clarita , Tampa , Fullerton , Long Beach , Camarillo , New York , Dallas , Orange , San Jose , California , New Brunswick , California City , Irvine , Sherman Oaks , Chino Hills , Orlando , Atlanta

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)

Gabriel Tirador

79% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews

1.0

Oct 27, 2017

Claims Adjuster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the benefits are pretty good

Cons

hostile working environment, management bullies employees that report to them, double standards, not enough employees or the work load, management can't accept responsibility for anything, little to no positive feedback from management about anything.

4.0

Oct 1, 2017

11 + years

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits, most managers are great and good to their staff, company offers a Christmas bonus every year and sometimes an underwriting bonus in the spring depending on how business (new premiums/etc) were the year before, company sponsored events (example- paid for event at Knotts Berry Farms)

Cons

Movement can sometimes be very hard , depending on the position you are in. Claims and in subrogation you can hit a plateau, moving up from there becomes almost impossible. Sometimes promotions can be very political , a poor adjuster may get a position just because of who they know versus a great adjuster

3.0

Sep 8, 2017

Legal Secretary

Legal secretary

Recommend

CEO approval

Business Outlook

Pros

The Company has great benefits, and also a great working environment

Cons

The direction of management was very disappointing

Viewing 82 - 84 of 719 Reviews

Jobs at Mercury Insurance Company

Property Claims Examiner II - Wind/Hail

Talent Acquisition Coordinator