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Mercury Insurance Company

Engaged Employer

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)
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Gabriel Tirador

79% approve of CEO

58% positive business outlook

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews
3.0
Apr 3, 2013

A good job, but not much here as far as a career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health benefits with discounts for good health. Holiday bonuses that matches two weeks pay. Generous vacation time after 3 years. Company car and flexible schedules with field positions. Friendly work environment. Supervisor and managers are easy to work with. Most positions are filled in house.

Cons

Entry level positions such as in house claims adjuster suck and has high turnover, but you can transfer to more desirable positions after 1-2 years if you perform well. Way behind in regards to technology. Since 2008, there has been two waves of massive layoffs. Raises and promotions have been very few and far between. Very little room for growth, especially since 2008. Lacks employee amenities. No in house food options at satellite locations, day care, or other amenities offered by other companies.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked with several talented people and had positive interactions with multiple business stakeholders. The company has strong brand recognition, meaningful business lines, and some leaders who genuinely value recruiting partnership.

Cons

My experience in Talent Acquisition became increasingly difficult because the management style I experienced felt highly controlling, punitive, and focused more on scrutiny than coaching, workload calibration, or clear success metrics. In my opinion, the environment became one where a manager’s narrative could outweigh production, stakeholder feedback, and the actual complexity of the workload. I raised concerns through internal channels and later experienced increased scrutiny, formal performance action, and ultimately termination with what I viewed as a vague and incomplete explanation. From my perspective, the process lacked fairness, transparency, and meaningful opportunity to address concerns through objective measures. I would caution candidates and employees to pay close attention to the specific leadership chain they would report into, not just the broader company reputation. Advice to Management: Ensure performance concerns are handled with clear metrics, documented coaching, balanced stakeholder input, and genuine review of workload realities. A company’s employment brand is affected not only by candidate experience, but also by how internal employees are treated when they raise concerns.

2.0
Apr 27, 2026

Remote work flexibility, but culture is in decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still have a Christmas bonus for some roles Ability to work remote anywhere in the US

Cons

Mercury is not what is once was. Sold as a company with a top tier culture, has been degraded with Executive turnover. Layoffs with no warning, with the only explanation being "Restructuring" have become commonplace. Tenure doesn't matter, a coworker was included in the layoffs with 20+ years of service at Mercury.

Viewing 157 - 159 of 719 Reviews

Glassdoor has 757 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.