Is Mercy a good company to work for as a Patient Support Associate?

Patient Support Associate professionals working at Mercy have rated their employer with 3.6 out of 5 stars in 193 Glassdoor reviews. This is an average score with the overall rating of Mercy employees being 3.6 out of 5 stars. Search open Patient Support Associate Jobs at Mercy now and start preparing for your job interview by browsing frequently asked Patient Support Associate interview questions at Mercy .

Does Mercy pay Patient Support Associate employees well?

Patient Support Associate professionals rate their compensation and benefits at Mercy with 3.4 out of 5 stars based on 193 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Patient Support Associate salaries at Mercy.

How happy are Patient Support Associate professionals working at Mercy?

64% of Patient Support Associate employees at Mercy would recommend their employer to a friend. This rating has increased by 27% in the past 12 months. Patient Support Associate professionals have also rated Mercy with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 229 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 174 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "Good work/life balance" ((in 41 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 169 reviews)); "Poor Leadership and lots of turnover" ((in 55 reviews)); "Upper management can be poor." ((in 53 reviews)); "Small Raises that happen only once a year" ((in 29 reviews))

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Mercy

Mercy Patient Support Associate reviews

Item: Mercy
Rating: 4
Author: Current employee - Patient Access Representative

3.6

64% would recommend to a friend

(193 total reviews)

Steve Mackin

54% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.4

Compensation and benefits

3.2

Senior management

Patient Support Associate employees have rated Mercy with 3.6 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Patient Support Associate professionals have a good working experience there. Mercy is rated in line with the average (within 1 standard deviation) by Patient Support Associate professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

4.0

Nov 13, 2016

Mercy- Clinic

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

Mercy has a great atmosphere. It is a religious organization, yet somehow doesn't cross the line to be overpoweringly religious. Another pro is that their is usually a strong presence of management, which isn't for everyone but I tend to think it helps the flow of things. Something else that is worth mention is that they offer great healthcare benefits.

Cons

The biggest con for working at Mercy is their pay. This could be just my position, but I hear it all around. They make up for it with their benefits, mostly, but I wouldn't exactly call their compensation "competitive."

Viewing 193 - 193 of 193 Reviews

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