Is Mercy a good company to work for as a Patient Support Associate?

Patient Support Associate professionals working at Mercy have rated their employer with 3.6 out of 5 stars in 193 Glassdoor reviews. This is an average score with the overall rating of Mercy employees being 3.6 out of 5 stars. Search open Patient Support Associate Jobs at Mercy now and start preparing for your job interview by browsing frequently asked Patient Support Associate interview questions at Mercy .

Does Mercy pay Patient Support Associate employees well?

Patient Support Associate professionals rate their compensation and benefits at Mercy with 3.4 out of 5 stars based on 193 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Patient Support Associate salaries at Mercy.

How happy are Patient Support Associate professionals working at Mercy?

64% of Patient Support Associate employees at Mercy would recommend their employer to a friend. This rating has increased by 27% in the past 12 months. Patient Support Associate professionals have also rated Mercy with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 229 reviews)); "Coworkers are all great and helpful" ((in 184 reviews)); "Great people and they were very flexible with my college schedule." ((in 174 reviews)); "The culture and teamwork in most units are great" ((in 75 reviews)); "Good work/life balance" ((in 41 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 169 reviews)); "Poor Leadership and lots of turnover" ((in 55 reviews)); "Upper management can be poor." ((in 53 reviews)); "Small Raises that happen only once a year" ((in 29 reviews))

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Mercy

Mercy Patient Support Associate reviews

3.6

64% would recommend to a friend

(193 total reviews)

Steve Mackin

54% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.4

Compensation and benefits

3.2

Senior management

Patient Support Associate employees have rated Mercy with 3.6 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Patient Support Associate professionals have a good working experience there. Mercy is rated in line with the average (within 1 standard deviation) by Patient Support Associate professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

4.0

May 31, 2017

Great opportunities

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

Positive work environment. Able to build close friendships with coworkers. Great opportunity for advancement.

Cons

Benefits could be better. Pay could be more competitive. You have to collect a certain amount of money from patients,

1.0

Feb 24, 2017

Patient Service Rep

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Some coworkers can be awesome to work with

Cons

HR department is crap. I gave two weeks notice and got screwed out of my last 2 days PTO plus had all kinds of problems since they changed my last date of employment Oh and the pay sucks two. Worked here a year and a half and only received a 17 cent raise because budget cuts. Everywhere else I've worked I've got a quarter minimum.

1.0

Feb 21, 2017

It's A Revolving Door For A Reason

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

No overtime. Co-workers are very friendly

Cons

less holidays than normal, poor pay, all they care about is the $, tons of turnover, glorified collections agent

Viewing 190 - 192 of 193 Reviews

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Mercy

Mercy Patient Support Associate reviews

Ratings by category

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Great opportunities

Patient Service Rep

It's A Revolving Door For A Reason

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