Is Mercy a good company to work for as a Patient Support Associate?

Patient Support Associate professionals working at Mercy have rated their employer with 3.6 out of 5 stars in 193 Glassdoor reviews. This is an average score with the overall rating of Mercy employees being 3.6 out of 5 stars. Search open Patient Support Associate Jobs at Mercy now and start preparing for your job interview by browsing frequently asked Patient Support Associate interview questions at Mercy .

Does Mercy pay Patient Support Associate employees well?

Patient Support Associate professionals rate their compensation and benefits at Mercy with 3.4 out of 5 stars based on 193 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Patient Support Associate salaries at Mercy.

How happy are Patient Support Associate professionals working at Mercy?

64% of Patient Support Associate employees at Mercy would recommend their employer to a friend. This rating has increased by 27% in the past 12 months. Patient Support Associate professionals have also rated Mercy with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 233 reviews)); "Coworkers are all great and helpful" ((in 192 reviews)); "Great people and they were very flexible with my college schedule." ((in 168 reviews)); "The culture and teamwork in most units are great" ((in 71 reviews)); "Good work/life balance" ((in 42 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 254 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 171 reviews)); "Poor Leadership and lots of turnover" ((in 58 reviews)); "Upper management can be poor." ((in 52 reviews)); "they say all managers have an open door policy, but that's not true." ((in 36 reviews))

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Mercy

Mercy Patient Support Associate reviews

3.6

64% would recommend to a friend

(193 total reviews)

Steve Mackin

54% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.4

Compensation and benefits

3.2

Senior management

Patient Support Associate employees have rated Mercy with 3.6 out of 5 stars, based on 193 company reviews on Glassdoor. This indicates that most Patient Support Associate professionals have a good working experience there. Mercy is rated in line with the average (within 1 standard deviation) by Patient Support Associate professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

193 reviews

3.0

May 10, 2019

Decent at first

Patient transporter

Recommend

CEO approval

Business Outlook

Pros

Beautiful job site, cool coworkers

Cons

Politics bog down advancement a lot and pay sucks.

Mercy Response

Thank you for your review! We are blessed to provide such a beautiful campus for our patients, their families, and our co-workers! Mercy understands that talented professionals want to work for a company that will help them build and advance in their career. As a result, Mercy encourages professional growth and development of our co-workers by providing financial assistance to accomplish educational and career goals. If you have any further feedback to share, please email us at mercyrecruitmentfeed@mercy.net.

4.0

Feb 15, 2019

Nice place to work

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

All coworkers and superiors are patient, helpful, and caring. The position includes opportunities to help patients who are truly in need.

Cons

The position does not pay very well.

4.0

Nov 4, 2017

Great Company

Patient care technician

Recommend

CEO approval

Business Outlook

Pros

Great Teamwork I really love how I know everyone and everyone is so inviting

Cons

Pay. Raises are not a lot and they low ball you when you get hired. Most people I know work second jobs

Viewing 184 - 186 of 193 Reviews

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Mercy Patient Support Associate reviews

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Decent at first

Nice place to work

Great Company

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