Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 237 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 190 reviews)); "Great people and they were very flexible with my college schedule." ((in 171 reviews)); "The culture and teamwork in most units are great" ((in 71 reviews)); "Great staff to work with" ((in 68 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 258 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 173 reviews)); "Poor Leadership and lots of turnover" ((in 55 reviews)); "Upper management can be poor." ((in 51 reviews)); "Manager could care less if it was safe or not." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(896 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (896 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

896 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 2, 2022

Great People Bad Upper Administration

Nuclear medicine technologist

Recommend

CEO approval

Business Outlook

Pros

Amazing community. Great people that genuinely care about their patients.

Cons

They make you work on such a strict productivity figure that is is not safe for staff. Low pay as well.

Mercy Response

4y

Thank you for the review and for sharing information about your positive experience with supportive leadership and co-workers. Thank you for also sharing your perspective regarding potential opportunities for improvement. If you have any further feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net.

4.0

Jun 1, 2022

Faith-based org

Practice manager

Recommend

CEO approval

Business Outlook

Pros

Good culture, good benefits and working environment

Cons

Lack of diversity, poor compensation, very religious

Mercy Response

4y

Thank you for taking the time to complete a review. Our co-workers are one of our greatest assets and we appreciative your positive feedback and suggestions. If you have additional suggestions, please contact us via email at mercyrecruitmentfeed@mercy.net.

3.0

May 29, 2022

Salary review

Medical assistant i

Recommend

CEO approval

Business Outlook

Pros

The people and people physicians you work with are amazing. Every office I’ve been in with Mercy has made me feel like it was a second home.

Cons

The starting pay is ridiculously low. Before my current position I worked with mercy for almost 3 years in a similar position. Having that experience alone should put me at a higher base pay rate. When they offered me $15 an hour for a MA position I negotiated with HR and was given 53¢ for my prior knowledge and work experience. It was enough to make me feel like they tried but when I hear that other MA’s, or better yet, receptionists in different clinics are making a $3 an hour more than my current base pay drives me insane.

Mercy Response

4y

Thank you for completing a review and for sharing helpful feedback regarding Mercy. Without skilled professionals like you, Mercy wouldn't be able to provide the exceptional level of care we are known for providing. Your input has been captured. If you have any additional feedback to share, please contact our team via email at mercyrecruitmentfeed@mercy.net. Thank you for your time and dedication!

Viewing 412 - 414 of 896 Reviews

Jobs at Mercy

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Part Time Housekeeper Carthage

Patient Transporter (Non-Exempt)

Patient Transporter (Non-Exempt)

Patient Transporter (Non-Exempt)

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