Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,087 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 56% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 234 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 193 reviews)); "Great people and they were very flexible with my college schedule." ((in 166 reviews)); "The culture and teamwork in most units are great" ((in 76 reviews)); "• good work/life balance" ((in 42 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 256 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 167 reviews)); "Poor Leadership and lots of turnover" ((in 60 reviews)); "Upper management can be poor." ((in 50 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 35 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,980 total reviews)

Steve Mackin

63% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 5, 2017

Fantastic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

happy employees, management cares about staff, friendly, caring

Cons

none, it is a great place to work. I would recommend it to anyone

1.0

Jun 1, 2017

Food Service

Food and nutrition

Recommend

CEO approval

Business Outlook

Pros

Very easy to get hired on and they absolutely won't fire you unless they have to fire you. Great for kids just out of high school or collage kids.

Cons

It's very stressful. Understaffed always. Underpaid. Management would hire new people give them amazing pay rate while people who had been with the company 4 plus years and were making way less than the newbies. You are not appreciated. They have to give you a 30 minute lunch but good luck getting a second break. Mercy is not organized. The Sisters no longer run the hospital and it isn't the same. The management won't listen to anything you have to say. Go somewhere else, seriously it isn't worth it.

4.0

Jun 1, 2017

Mercy Hospital PCA

Patient care assistant

Recommend

CEO approval

Business Outlook

Pros

Co-worker clinic, pharmacy, there is a lot of room for moving around or up in the Mercy health system, they offer school tuition assistance and scholarships for different health care specialties. Some absolutely fantastic people here.

Cons

Patient care numbers can be overwhelming at times. And all you're offered is a healthy dose of suck it up.

Viewing 2476 - 2478 of 2,980 Reviews

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Mercy

Mercy reviews

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Fantastic

Food Service

Mercy Hospital PCA

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