Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,084 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 234 reviews)); "Coworkers are all great and helpful" ((in 196 reviews)); "Great people and they were very flexible with my college schedule." ((in 174 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 44 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 255 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 170 reviews)); "Poor Leadership and lots of turnover" ((in 57 reviews)); "Upper management can be poor." ((in 51 reviews)); "they say all managers have an open door policy, but that's not true." ((in 32 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,977 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,977 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Aug 14, 2016

Registered Respiratory Therapist

Registered respiratory therapist

Recommend

CEO approval

Business Outlook

Pros

Mercy is a great place to be a RRT. I have had an extensive amount of training and experience being a RRT at Mercy. Mercy has the highest values and best regards to patient care and overall experiences.

Cons

Benefits are not the best for a medical care facility, feel as though this should be a more important perk.

2.0

Aug 11, 2016

Nurses Assistant

Nurses assistant

Recommend

CEO approval

Business Outlook

Pros

Mercy hospital pays well and makes it very easy to pick up hours with excellent incentives for doing so, depending on need.

Cons

Mercy hospital does not provide enough staff to adequately service patients needs. The floors are constantly understaffed and patient care and satisfaction suffers due to this. The care providers are unable to spend the time to develop any type of relationship with the patients. They are also forced to stay after their shift ends, just to finish their basic duties.

1.0

Aug 7, 2016

Very stressful, constantly chaotic place to work with no support from senior leadership!

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Excellent teamwork between coworkers, close-knit family on floor, decent benefits, nice facility.

Cons

Low pay for nursing, senior leadership worried about the almighty dollar, sacrificing patient care as a result. 20+ Hospitalists recently quit citing patient safety concerns, continuous high nurse turnover, with very few experienced nurses remaining, high infection & fall rates, managers/directors given no ability to actually manage their departments without having to seek permission from CNO for every little minute issue, low morale, ER/ICU often on divert, no confidence in senior leadership.

Viewing 2614 - 2616 of 2,977 Reviews

Jobs at Mercy

Medical Assistant - Women's Health

RN - Medical Stepdown - Mercy Hospital South

Saint Louis, MO

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Ada - Paramedic - Full time

RN - Acute Care, Surgical Stepdown

Saint Louis, MO

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Mercy

Mercy reviews

Company ratings over time

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Reviews by job title

Registered Respiratory Therapist

Nurses Assistant

Very stressful, constantly chaotic place to work with no support from senior leadership!

Jobs at Mercy

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