Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,077 reviews left anonymously by employees. This rating has been stable over the past 12 months. 59% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Mercy?

59% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Licensed Practical Nurse (LPN) (28) , Patient Service Representative (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 228 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 188 reviews)); "Great people and they were very flexible with my college schedule." ((in 175 reviews)); "The culture and teamwork in most units are great" ((in 77 reviews)); "a good work environment and flexible" ((in 45 reviews))

What are the cons of working at Mercy according to real employee reviews?

"The low pay and incentives." ((in 260 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 169 reviews)); "Poor Leadership and lots of turnover" ((in 56 reviews)); "Upper management can be poor." ((in 50 reviews)); "they say all managers have an open door policy, but that's not true." ((in 34 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Fort Smith , Rogers , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

59% would recommend to a friend

(2,970 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Mar 31, 2014

This is a very mission-oriented organization and a great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are many long-term employees throughout Mercy. The organization really strives to be on the cutting edge of business while staying true to its Christian mission.

Cons

Being a not-for-profit, there are always challenges with resources, staffing, and structure. The work is often long and stressful, but it is also rewarding.

3.0

Mar 24, 2014

Technologist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Part time with PTO earned with hours worked.

Cons

Don't like my department, have to stay for a whole year before I can transfer. Was trained by someone who had no right training anyone

1.0

Mar 20, 2014

There ministry starts and ends below the $50,000 year salary cap

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Coworkers. Most nurses go into healthcare to give back to the community; consequently they are giving 130% every day and are a pleasure to work with. Unfortunately this redeeming quality is exploited by management with low salaries and very little personal growth. Nurses are working long hours and extra shifts to make ends meet. They are often tired and prone to illness because of the constant stress.

Cons

Salary, poor management, PTO is slow to accumulate. Continuing Education is done on-line, and can and should be done in a convention setting, especially with important topics like stroke, trauma and surgical changes. Lunch breaks and breaks in general are almost non-existent. Food/gift shop/coffee shop purchases are charged full price to employees. No perks whatsoever.

Viewing 2905 - 2907 of 2,970 Reviews

Jobs at Mercy

Nutrition Assistant (Non-Exempt)

Food Service Tech (Non-Exempt)

Part Time Housekeeper Carthage

Mercy

Mercy reviews

Company ratings over time

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Reviews by job title

This is a very mission-oriented organization and a great place to work.

Technologist

There ministry starts and ends below the $50,000 year salary cap

Jobs at Mercy

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