Is Mercyhealth a good company to work for?

Mercyhealth has an overall rating of 3.0 out of 5, based on over 472 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 44% of employees would recommend working at Mercyhealth to a friend and 46% have a positive outlook for the business. The best reviews about Mercyhealth have been left by employees working as Director , Manager and Registered Nurse, BSN .

Does Mercyhealth pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercyhealth employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Mercyhealth. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Mercyhealth?

44% of Mercyhealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercyhealth 3.2 out of 5 for work life balance, 2.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Mercyhealth?

Registered Nurse (42) , Director (12) , Manager (12) , Registered Nurse, BSN (12) , Patient Registrar (8) , Certified Nursing Assistant CNA (5) , Sterile Processing Technician (5) , EVS Tech (4) , Information Systems (4) , Medical Assistant (4) , Medical Technologist (4) , Network Administrator (4) , Nurse Practitioner (4) , Patient Financial Counselor (4) , Physical Therapist (4)

What are the pros of working at Mercyhealth according to real employee reviews?

"Great people to work with" ((in 29 reviews)); "Great coworkers and excellent team work in my department." ((in 28 reviews)); "The benefits are great." ((in 27 reviews)); "Nice and friendly staff" ((in 24 reviews)); "Good work / life balance" ((in 16 reviews))

What are the cons of working at Mercyhealth according to real employee reviews?

"Management is poor and limited in experience" ((in 36 reviews)); "Low pay we need paid more for our services provided" ((in 26 reviews)); "Leadership is absolutely self serving, and they will go to any measure to say niceties to your face when they need you, and have no issue throwing you to the curb if or when they don’t." ((in 11 reviews)); "Annual raises not so much" ((in 10 reviews)); "Directors and managers could careless about their employees...more interested in smoking 10 times per day." ((in 10 reviews))

What are the top reviewed Mercyhealth locations?

Rockford , Janesville , Lake Geneva , Crystal Lake , Harvard , Woodstock , Walworth , Oklahoma City , Loves Park , Richmond , Saint Louis , Madison , Janesville , McHenry , Morris , Riverside , Illinois City , Virginia Beach , Milwaukee , Waukesha , Williams Bay , Ada , Cincinnati , Lima , Toledo , California City , Cedar Rapids , Des Moines , Pittsburgh , New Castle

Mercyhealth reviews

3.0

44% would recommend to a friend

(448 total reviews)

Javon R. Bea

25% approve of CEO

46% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.6

Senior management

Mercyhealth has an employee rating of 3.0 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mercyhealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

2.0

Jan 14, 2023

Poor management .

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love my co workers and my patients. I think my pay is fair for the work I do.

Cons

The " leadership" is anything but. Vacation time is normally denied Very poor work/ life balance "Leadership" normally does not follow the policies, unless it benefits them. Input / suggestions from staff are normally ignored / concerns are not addressed in a timely manner / lack of transparency. Nursing staff does not have support.

Mercyhealth Response

3y

We appreciate your time to fill out this survey and are sad to see your experience hasn't always been a positive one. We strive to be the 'best place to work'. We would appreciate a conversation to discuss your perspective in hopes we can make changes. Please contact askhr@mhemail.org to schedule an appointment.

1.0

Oct 4, 2022

I did not have a good experience following the merge

Network administrator

Recommend

CEO approval

Business Outlook

Pros

Pre-Merge I was able to gain experience and develop a ladder of success and get promotions and have input on how our department did things. Now they are soo VP/Director/Manager heavy that its just a huge mess.

Cons

No money for upgrades or pay raises yet they keep bringing on new Directors and creating manager positions for no reason. The entire place is more focused on placing blame on others for dumb things rather than fixing stuff and making sure the hospital is running smoothly. Example: Someone accidentally brings down an entire switch, the focus is on digging through the logs rather than bringing the switch back up and making sure everything is working again. It's hard to build a team when the turnover is this bad. When this place was just Rockford Memorial nobody ever left, since become Mercy the amount on knowledge that's walked out the door due to the poor culture is mind blowing and they don't care because they have only been bringing in very entry level people to fill the spots so they can pay them peanuts.

1.0

Sep 20, 2022

Low Pay & High Demands

Medical coding auditor

Recommend

CEO approval

Business Outlook

Pros

100% Remote (Work from Home) Coding Department

Cons

High turnover of coding personnel

Mercyhealth Response

3y

We are sorry to hear your experience with Mercyhealth has not been the most positive thus far. We are working hard to show our partners we care for them and want them to be happy with Mercyhealth. Every voice matters. If you have any ideas or would like to discuss your review further, please contact askhr@mhemail.org.

Viewing 13 - 15 of 448 Reviews

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Laboratory Assistant - Full Time

Mercyhealth

Mercyhealth reviews

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Poor management .

I did not have a good experience following the merge

Low Pay & High Demands

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