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      MeridianLink

      Engaged Employer

      MeridianLink reviews

      3.2

      47% would recommend to a friend

      (57 total reviews)
      avatar

      Larry Katz

      100% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      2.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      57 reviews

      Reviews about "Compensation"

      Return to all reviews
      1.0
      Jun 13, 2018

      Software Sweatshop

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great if you’re ever curious about what it’s like to work at a software sweatshop.

      Cons

      - Low Pay - Low Vacation Days - Low Morale - High Stress - No opportunities for growth - Free thought is banned - High turnover

      avatar
      MeridianLink Response
      8y
      Response from our CEO: I appreciate you taking the time to express your thoughts. I value what you shared and can empathize with your viewpoint. I genuinely hope that it is not too late to regain the trust and confidence that you once had in us. We have been very fortunate to have experienced organic growth for 20 years, evolving to be the #1 provider in our industry. We have earned our top position because of incredible talent like you who have exhibited relentlessness, passion and innovation for our company. We have learned tremendously throughout the years. We have experienced growing pains, while trying to make the right decisions, and in some cases we didn’t always get it right. As we continue to grow, I urge all of us to take each situation as a learning opportunity, which is vital to our growth. These are exciting times for us since we are in the midst of a major transition, which will undoubtedly transform us and continue to give us opportunities to grow beyond our potential. We are all dependent on each other, so each individual plays a significant role in our collective success. Each of us is responsible for redefining our future and success as well. Our culture will evolve, and we will continue to promote open conversation and dialogue, expand creativity, and bring out the best in each of us. Our best years are still ahead of us, and I hope that you will continue to be a part of shaping the future of ML. Tim Nguyen
      2.0
      May 13, 2018

      This position was so stressful my hairline started to recede.

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      >Location is pretty good (close to Costco, Ikea, and 405 freeway) and lots of parking. >Healthcare is amazing. Practically free and covers almost everything. >Very diverse range of ethnicities, really good job. >Flexible scheduling and sick days >Most of the senior Support team members including the Leads are awesome, funny, and friendly people who help tremendously. >Guaranteed job security because the software is so terrible - clients will never figure out how to use it and will always have Support on speed dial.

      Cons

      >The software is absolutely terrible to learn and use. Software developers have their heads stuck up where the sun don't shine - which can definitely be overlooked if they built good software. Unfortunately for the clients and the Support team, they don't. >If you are a TSR working support, trust me - you will not know what you are doing 95% of the time. The other 5% you'll be spending in useless standups and meetings. >Transferring to another position or dept requires staying at the current position for 2 years. Good luck keeping people around for that long... >UX team goes out to lunch 90% of the time and practically doesn't exist for this software. >No at work perks. People have to buy and stock their own snacks. Salad bar is nice the first few weeks but gets old quick. No one uses the soda machine (also never saw it cleaned the year I was there). >No natural lighting at all. Working Support for this POS software was depressing, but the lack of lighting really drove it home. >In company software is REALLY old. They still use Skype/Lync along with Outlook. The dream of the 90's is alive at MeridianLink. >Pay is NOT in line with the work being done. >You will lose hair and/or gain weight around your midsection. >You will think that cubicles are awesome, until you realize that everyone is packed like sardines. >You will start to remember specific clients' names due to repeated contact along with stress, and hate yourself for it.

      avatar
      MeridianLink Response
      8y
      You sound passionate and as though you take pride in the things you do. That's exactly the kind of talent we seek and value here. Many of our team members are proud of our culture which we continually work hard to nurture and improve upon, and which is the single biggest reason why we're #1 in the marketplace. We regret that your experience was not positive, and wish you the best in your future endeavors.
      5.0
      May 3, 2018

      Fantastic place to work

      Document integration
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job demands and work-life balance are reasonable Training is great and questions are readily answered by other staff members (I have a highly technical job with almost no experience in the field prior to employment - this might differ by department though) Benefits package is great Starting pay is fair and hard (but smart) work is rewarded consistently and fairly Upper management seems to truly care, not only about the products, but also their employees and provides us with advancement and development opportunities

      Cons

      Clients can be demanding, but this is hardly the company’s fault Sometimes communicating with developers regarding client needs is difficult

      avatar
      MeridianLink Response
      8y
      Thank you for this great review and valuable comments! We're always gratified to hear our MLers are happy here. We hope you're taking advantage of the team spotlight presentations to learn more about our different teams, including how best to communicate with them.
      Viewing 46 - 48 of 57 Reviews
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