MeridianLink reviews

Has changed to a highly political culture. Owned by private equity now. Changed from flat management to top heavy with many more directors and C level. Open door process offers a place to speak your mind only - no changes come about. Work/life balance is no better than anywhere else now. What once was a nice company owned by a small group of individuals who were trying to build a great company, is now owned by private equity and similar to many other firms that aren't anything special. If you're job searching, I suggest you read the reviews dated 2018 and later. These are more representative of the current culture/company. In the summer of 2018, MeridianLink had its first ever layoff. Most of the people who were cut from HQ were folks that championed the positive corporate culture like improved onboarding processes, career development programs and classes, wellness and charitable programs/events, and others. There is still a minor focus on some of this, but on a much smaller scale and no one mainly dedicated to these types of programs (which are an expense to the company). For many companies, the keeper of the culture is HR. HR seems to have changed from positive, collaborative and supportive to highly political and dictatorial with poor communication. Emails go unanswered, and official emails/processes are rolled out with errors. I've seen myself and my colleagues treated disrespectfully at times. They still do some fun things to try to appear like the company they once were, but they're much changed.

New management is driving the company into the ground and employees are finally starting to see right through the empty promise of better days to come. Expect limited salary increases, stunted upwards growth, very high turnover, endlessly-growing backlogs but no resources to conquer them, micromanagement from new bosses who know nothing about processes and products, zero regard to employees' mental health, and recurring "townhalls" to sweet talk employees out of unhappiness and into loyalty, although evidently nothing comes out of those meetings.