Pros
Work life balance is good; never received any push back for taking time off.
Cons
When I started a few years ago, it was pretty obvious that there was massive room for advancement. Anyone who had worked here for at least 5 years was in some type of management or leadership position. Following the acquisition by a private equity firm and merger with another entity in mid-2018, that no longer appears to be the case. It is extremely difficult to transfer to another department and it is apparent that management would rather hire from outside than promote from within. There were a handful of promotions immediately following the merger (managers promoted to directors, directors promoted to VPs) but since then, most management/leadership positions have been filled from the outside. Additionally, the merger has resulted in a vast change in policies and procedures, the rollout of which has resulted in confusion, miscommunication to clients and general frustration. Finally, compensation isn't great. We are told that we are paid in line with national market averages, but Orange County, California is not average in terms of cost of living. Also, there is no formal bonus structure.