Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "The pension and retirement benefits are great when someone retires." ((in 13 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "City job and great benefits" ((in 9 reviews)); "Colleagues are supportive and proud of the work they do." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Training is inadequate and management does not help much." ((in 12 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

4.0

Feb 7, 2016

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

One of the best reasons to work at MetroPlus is their company culture of accuracy. During my time at MetroPlus, as a Customer Service Representative, management and team leaders always made sure the information my colleagues and I gave over the phone were accurate. As a result of this skill, this paved the way to my future employers where everything I did was accurate resulting in a high level work performance.

Cons

The Cons of working at MetroPlus is the high volume of calls you can get back to back on a busy day.

MetroPlusHealth Response

8y

Thank you for your review. Feedback from employees like you helps us to grow and improve the company for everyone. Overall, we are pleased to hear that you’ve had a good experience with us and our company culture! If there’s anything else you’d like to share with us, please don’t hesitate to send your feedback to employee.engagement@metroplus.org. Thanks!

1.0

Dec 19, 2015

Review for MLTC DEPT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers and feeling good about helping members who desperately need help.

Cons

Leadership is the worse! Non-professionals. They don't treat staff right, fake and liars. They have unrealistic expectations, turnover rate is the highest I ever seen in all my life!- 15 people in one year! And they have favoritism, they will fire good staff to hire a family or friend. If this doesn't say it all, I don't know what does. Staff becomes physically n emotionally sick due to stress. Save yourself and don't work for the MLTC dept at MetroPlus.

MetroPlusHealth Response

8y

Thank you for taking the time to give us feedback. Our goal is to provide employees with the tools necessary to succeed both within our organization and in their careers. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority to foster a workplace that is positive and productive. If possible, we would like to hear more from you. If you are open to communicating directly with the MetroPlus team, please email us at employee.engagement@metroplus.org. Best wishes.

1.0

Oct 22, 2015

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits & holidays. Casual dress Fridays. Relaxed atmosphere.

Cons

Too many toxic ideas are allowed to flourish within the company and maintain a strong foothold which sets the company back. There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position. The departments have almost no communication with each other and like to point the finger at the other department for issues. Micromanagement is a huge problem at the company which doesn't allow departments to properly assess their own issues. Also nepotism is prevalent in the company even though the "rules" state against such practice, these rules aren't adhered to

MetroPlusHealth Response

8y

Thank you for leaving us this valuable feedback. We are so sorry to hear that you didn’t have an enjoyable experience working with us. Every day we work to improve transparency throughout the company, and receiving feedback from employees like you helps us to grow and change for the better. You already provided details about your experiences in this review, but, if there’s anything additional you would like to say please don’t hesitate to do so. You may email employee.engagement@metroplus.org and we will have someone reply to your message shortly. Best regards.

Viewing 331 - 333 of 364 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Claims Administrative Analyst

Sales Representative II (Bronx/Brooklyn/Manhattan) (Must Possess Demonstrated Sales Experience)

Sales Representative II - Bronx (Bilingual Bengali, Spanish, French, African dialects, Albanian)