Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "The pension and retirement benefits are great when someone retires." ((in 13 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "City job and great benefits" ((in 9 reviews)); "Colleagues are supportive and proud of the work they do." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "Training is inadequate and management does not help much." ((in 12 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

364 reviews

1.0

May 14, 2026

Hybrid work schedule but challenges with management and workload

Project manager

Recommend

CEO approval

Business Outlook

Pros

Hybrid work schedule, independent contributors, union benefits

Cons

New managers post (2026) are running around making staff miserable. We are all looking for other jobs.

MetroPlusHealth Response

Thank you for taking the time to share your feedback and for your years of service with MetroPlusHealth. We're glad to hear that you value our hybrid work environment, union benefits, and the dedication of your colleagues. We also appreciate your feedback regarding management, workload, and employee morale. Creating a supportive workplace where employees feel heard and valued is important to us, and feedback like yours helps inform our ongoing efforts to strengthen communication, engagement, and the overall employee experience.

2.0

Apr 24, 2026

Good benefits but poor culture and management

Quality assurance specialist

Recommend

CEO approval

Business Outlook

Pros

City Employment, Benefits, and Insurance

Cons

Culture, upper management, no room for growth

MetroPlusHealth Response

1mo

Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the benefits and insurance offered through MetroPlusHealth. We also take your concerns about workplace culture, management, and growth opportunities seriously. MetroPlusHealth is committed to continuous improvement, and your feedback helps inform our efforts to better support employees across the organization.

2.0

Apr 23, 2026

Great colleagues, but no advancement opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues are fantastic and most staff is helpful.

Cons

There is not opportunity for advancement.

MetroPlusHealth Response

1mo

Thank you for sharing your experience and for your many years of service at MetroPlusHealth. We’re glad to hear that you’ve had positive experiences with your colleagues and found staff to be supportive and helpful. Regarding advancement opportunities, we understand how important career growth is to the employee experience. MetroPlusHealth is committed to continuous improvement, and your feedback helps inform our ongoing efforts to better support employee development and growth.

Viewing 4 - 6 of 364 Reviews

Jobs at MetroPlusHealth

Senior Program Director (PMO) – Health Plan Transformation

Sales Representative II - All Boroughs

Encounter Data Engineer (EDI, Managed Care)

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Ratings by demographic groups

Reviews by job title

Hybrid work schedule but challenges with management and workload

Good benefits but poor culture and management

Great colleagues, but no advancement opportunities

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