Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (13) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , Project Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 19 reviews)); "City job and great benefits" ((in 12 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "Colleagues are supportive and proud of the work they do." ((in 10 reviews)); "The benefits and the work life balance are best in class." ((in 7 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 33 reviews)); "Management and leadership is HORRIBLE." ((in 14 reviews)); "Training is inadequate and management does not help much." ((in 11 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Low salary" ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(364 total reviews)

Dr. Talya Schwartz

58% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (364 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

364 reviews

3.0

Aug 24, 2017

Value your staff

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

City Job, Great benefits, Pension Plan

Cons

Low salary micromanagement no consideration for people's time

MetroPlusHealth Response

8y

Thank you for your feedback. Our goal is to provide employees with the tools necessary to succeed with our organization and in their careers. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority. If you are open to providing us with more details, please email us at employee.engagement@metroplus.org. Thank you.

2.0

Aug 22, 2017

Run...don't walk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits (city job) Good Location Great work hours. Once your day is done, you stop everything and leave.

Cons

Poor compensation Employee apathy Weak controls No remote work options (like our competitors) Management is oblivious Due to week cybersecurity, their own employees won't use their insurance And those that do, have had dozens of their co-workers look at their medical claims with little to no oversight. Let's not talk about the hackers that invade the system daily. All while the CEO and COO pretend nothing is happening. Run, don't walk

MetroPlusHealth Response

8y

Thank you for articulating your concerns. We take matters of cybersecurity and confidentiality very seriously. Maintaining a culture of honesty and transparency is vital for all of us to succeed. Given the opportunity, I would like to hear more from you about your experience and ways in which we can change this perception about our company. If you are open to communicating directly with the MetroPlus team, please email us at employee.engagement@metroplus.org. Best regards.

2.0

Jul 2, 2017

Registered Nurse, Care Manager

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

This is a City of New York position and as such, offers a good pension plan and a good choice of health care plans, some of which are free.

Cons

Unfortunately, under new management, this has become a challenging environment for Nurses, who, most of us feel, are not respected. Yet we are the ones who have the greatest responsibility for the bottom line and customer satisfaction.

MetroPlusHealth Response

8y

Thank you for your five years’ of service with us and thank you for taking the time out of your day to provide us with this valuable feedback. We’re sorry that you don’t feel respected. Responding to employees’ concerns like yours is one of our top priorities, and every day we work to improve the work environment for all of our employees. If you are willing to provide more details about your experience, please email the MetroPlus Team at employee.engagement@metroplus.org. Thank you.

Viewing 289 - 291 of 364 Reviews

Jobs at MetroPlusHealth

Claims Adjustment Specialist I

Utilization Management (UM) Clinical Team Lead