Pros
I recently joined Metromile a couple months ago and I honestly have nothing but positive things to say. Let me break some elements down.
1) INTERVIEW PROCESS. The initial interview process was the most outstanding, professional, thorough, and welcoming interview process I have ever had in my career.
2) TEAM. The team is fantastic - across all departments. People have made themselves available to meet and greet with me on video calls, so I do truly feel like an employee here; employees seem to be knowledgeable in their fields and love what they do; and there is a Slack channel that is heavily utilized for giving recognition to individuals across the org.
3) TRANSPARENCY. There are organized weekly All Hands meetings with most employees in attendance; there are biweekly Q&A sessions where you can submit questions anonymously and leadership doesn't back down from hard questions; and there is a Diversity, Inclusion, and Belonging Committee with regular meetings and a Slack channel - and this was already in place before 2020. 2020 hasn't been the easiest and there were layoffs, but leadership is trying to face it head on.
4) WORK HARD, PLAY HARD. The company is focused on actual data and metrics and utilization rates, not just “feelings” about things. This helps direct the work, stay focused, and create timelines for the business and product. The product is a differentiator in the industry and we really care about the customer's voice, and work hard to make customers have a positive experience with us. However, people generally do not seem overworked, there are some fun Slack channels to post on, and people have commented how much they enjoy working here (even if it is remotely). Very positive vibe.
5) PERSONALLY. My role that was laid out to me in the interview process is exactly what I’m doing today. I feel like I got exactly what I signed up for, which is great because I was and am really excited about this job. I feel like there is opportunity to grow my role, grow within the company, and grow and expand my employees. I enjoy who I am working with and what I’m doing, but I also work very reasonable hours. All these things are why I took a decent pay cut to join the Metromile team (although I would say the compensation is still definitely fair), and I do not regret that decision in the slightest. Would rate Metromile A+ all-around at my 60 day anniversary.
Cons
Only con I have at the moment is that there isn't a 401K match.
