They lure you in with snacks, happy hour Fridays, Nerf gun wars and a “laid back environment”. They promise to listen to feedback, but never ask for it. Those who’ve given it seem to have a target on their back. They can’t keep employees around to save a life. In 4 months about half the department has left. As a new adjuster, you will “inherit” someone else’s claims as soon as you get out of training. 30-50 claims on day one. They promise 6 weeks of awesome training, but it ends up being 2 weeks. If you’re an experienced adjuster, they use and abuse you, while the trainees are babied. Everyone is super stressed out and physically ill all the time. More than half the managers were promoted within, after 6 months to a year. They have the management and personal skills of 15 year olds. Expect to work 50-70 hours a week (paid salary, so no overtime) and it still not be enough. The managers barely talk to you and only focus on their perfect ones. You’ll start out with a crappy shift too. Worst, most unprofessional environment I’ve ever worked in. You’ll regret it, so keep looking. There are about 20 adjusters and no one has been there more than a few months because attrition is so bad.
