Metronet reviews

3.9

75% would recommend to a friend

(176 total reviews)
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Dave Heimbach

79% approve of CEO

70% positive business outlook

Reviews by job title

176 reviews

Reviews about "Compensation"

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2.0
Oct 7, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Hard to get fired, mostly a good work home balance, little micromanaging, good product to back. customer care is taken seriously for the most part. Co-Workers are great people.

Cons

Impossible to get raises. Reviews are a joke, and are rarely done by the same leadership as you started the year with. Direction is limited. Left to fend for ourselves, no support from upper management. unreasonable work load and time constraints. Pillars of the company are falling to the wayside.

3.0
Sep 26, 2025

Low pay and no room for advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Directors and supervisors are usually pretty available and helpful. You can work at your own pace and it’s a good environment for the most part. The people are great and make it all worth it.

Cons

Metronet always claims there is constant growth opportunities, what they don’t tell you, is that those are not available to those who came from a company that metronet acquired. If that’s you, you will be blocked from that position faster than you can hit submit on the application. You will, however, be given all of the responsibilities and punished with extra tasks for being the hardest worker or showing you wish to advance, without any extra title or pay.

2.0
Sep 20, 2025

Don't take it personal.

Recommend
CEO approval
Business Outlook

Pros

401k dollar for dollar match up to 6%, T-Mobiles phone discount, health benefits are fantastic, get to take company truck home. Bonuses are nice if they get handed out.

Cons

When Metronet acquired Vexus, you’d expect Metronet leadership to guide the Texas market. Instead, Vexus leadership was left in charge, which has created noticeable favoritism—salary bumps and promotions have almost exclusively gone to former Vexus employees. The current director lacks strong leadership and leaves many questioning the direction of the Texas operation. Supervisors are expected to be available nearly 24/7, even though this is never clearly stated. You’re expected to work through outages regardless of the day, remain on call unless you’re on vacation, and even PTO often comes with interruptions. Work-life balance is essentially non-existent. Leadership in Texas fosters a replaceable mindset. The director’s go-to phrase—“why don’t we just fire them”—reflects how little value is placed on retaining and supporting employees. This culture drives disengagement and uncertainty about the company’s future in the region. Lastly, pay is outrageously terrible for the people that matter the most, supervisors, techs, NFTs.

Viewing 13 - 15 of 176 Reviews

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