Metronet reviews

3.9

75% would recommend to a friend

(176 total reviews)
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Dave Heimbach

79% approve of CEO

70% positive business outlook

Reviews by job title

176 reviews

Reviews about "Compensation"

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1.0
Aug 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Company van, tools, and gas card

Cons

Where do I start? Metronet is a horrible company to work for. When I first started it was a good company. I looked forward going to work but now, I'm glad I quit! Pay is not even the national average. They don't care about their employees. Right now they are making their technicians work a mandatory 60 hours in another market. They are not paying for drive time from their house to the customers house that could be 2 hours away. The ladies in dispatch do what they can, but they get overwhelmed by the technicians, TTU, and business processing. If there are only 2 technicians left in Lafayette with contractors quitting left and right as well, that means something is wrong! Management has no clue! They are all concerned about making the all mighty dollar and not reinvesting in their employees. There's little or no room for anyone to move up in the company unless you know someone in management in Evansville. I truly believe lower management in certain cities care for their employees. The supervisors try and fight for raises but unless you can master their "Metric System," then there's no way of getting a raise. The daily quota is always set above 100% and they have a failed ETA system. Okay, my rant it over. All in all, do NOT work for this company!!!!!

1.0
Jun 29, 2016

This place is awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really great individuals here and in certain areas they have a great amount of talent

Cons

Don't work here. Seen lot of people fired, let go, or quit. Towards the end, mostly quit. They are essentially managed by a recycled amount of 'talent' that has little to offer, but enough arrogance to compensate. No new ideas. The employees often talk about 'when will the company be sold' and do not expect performance reviews or training. I received zero training. You also have weird relationships because you have management in Kansas City. And if you have been a manager long enough you can get away with anything including not managing your team. For new people don't expect raises. They expect a lot from new people, not a lot from people who have been their awhile. Also, they are focusing on expansion (not building a quality product/service) and are doing everything to suggest they want to be sold in the next 3-5 years (not to mention the owner is 80+, owned by a private equity firm, etc.).

1.0
May 20, 2016

Small company with no idea

Recommend
CEO approval
Business Outlook

Pros

They give you a company van paid training some tools if you're lucky they may be new uniforms and I gas card.

Cons

First of they have no clue what it takes to be a cable guy. At least the managers that I had met don't be long and management I have no clue how to keep there employees motivated. There's always threats it's never we need to do this it's do it or find a new job. They don't value a good technician they allow them to just leave instead of fighting to try to keep the guys that are worth something. The GPS track the Vans now which is fine as long as you don't spend every single minute of watching it just to bust people. They asked the technicians opinions on things and completely ignore them. When I started the job it was all about family it's all about having fun and doing the job right those values have gone out the door no longer exist. All about the numbers you don't have the numbers then you aren't Worth $0.02 to them their expectations for new hires is so high the nobody wants to work for the minimum wage but they pay. There's about a dozen managers at every Tech and they have no clue the minute they got their suit I forgot what it was like to be a technician. I have no problem throwing their own guys under the bus to make themselves better.

Viewing 169 - 171 of 176 Reviews

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