Michaels Sales Associate/Cashier reviews

3.5

49% would recommend to a friend

(828 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Sales Associate/Cashier employees have rated Michaels with 3.5 out of 5 stars, based on 828 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

828 reviews
3.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively chill as far as retail goes.

Cons

They added self-service kiosks but you're still expected to talk to every customer, boost rewards sign ups, fix those kiosks when they inevitably have errors, and also be doing like four other tasks in other places... also, I got maybe a $0.40 wage increase after working multiple years here. It's like they don't want you to stay. Multiple accomplished managers were still getting way underpaid. If you're in high school and don't have big bills or are able to work a better-paying job alongside this, it's fine. Otherwise...

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Glassdoor has 9,993 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.