Michaels Operations Manager reviews

3.0

67% would recommend to a friend

(92 total reviews)

David Boone

71% approve of CEO

46% positive business outlook

Operations Manager employees have rated Michaels with 3.0 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an average working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

92 reviews
4.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative Culture: The environment is built on a strong, supportive team dynamic where people genuinely look out for one another. High Impact: There is significant room to influence operations. If you are driven, you can implement new plans and see a direct improvement in team performance and metrics. Growth Opportunities: For those willing to put in the work, there is a clear path for professional development and the chance to take on increasing levels of responsibility.

Cons

Work-Life Balance: The demands of the role can be heavy, especially during peak seasons or high-volume projects, making it difficult to maintain a consistent personal schedule. Shifting Priorities: The retail and distribution landscape moves fast, and "pivoting" is a daily requirement. It can be challenging to stay on track when corporate or operational goals change frequently. Pay Competitiveness: While the experience is valuable, the compensation doesn't always feel aligned with the high level of effort and the complexity of the workload compared to other industry players.

4.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I like that Michael’s often asks their employees for feedback on operations. We see that changes that we suggest. I can tell they’re constantly thinking of and making changes to streamline our processes.

Cons

Events are occasionally sprung on us a few days beforehand.

Viewing 1 - 3 of 92 Reviews

Glassdoor has 9,994 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.