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Michigan State University Federal Credit Union

Engaged Employer

Michigan State University Federal Credit Union reviews

3.1

45% would recommend to a friend

(241 total reviews)
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April Clobes

55% approve of CEO

37% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.8

Career opportunities

2.6

Senior management

Michigan State University Federal Credit Union has an employee rating of 3.1 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michigan State University Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

241 reviews
1.0
May 14, 2026

Do not work here.

Member service representative
Recommend
CEO approval
Business Outlook

Pros

Fully paid health insurance, PTO

Cons

Horrific work environment, management is unresponsive to anything but positive feedback and continue to increase workloads, cut benefits, threaten to cut them further, they promise opportunities for growth but only a single one of my team mates got a promotion in the 3 years I’ve been here, culture constantly gets worse as leadership makes decisions solely to make more money, continues to buy banks instead of investing anything in employees, blames us for being burnt out and expects us to come up with the solutions to that (which cannot include any changes by management), exodus of senior employees and only entry level positions are available for employees to bid for, eliminated all management development opportunities, eliminated DEI as a pillar of their culture to get approval for a merger and fired people who spoke out. Low pay with no opportunity for a raise over 3%, toxic management, management constantly brags that they’re “the best” and “not like other places” but provide 0 support and railroad unhappy employees out.

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Michigan State University Federal Credit Union Response
2mo
Thank you for taking the time to share your feedback. We appreciate hearing about your experience, including the aspects you valued, such as health insurance and PTO. We recognize that periods of change can impact the employee experience, and we’re continuing to invest in helping our leaders effectively navigate and communicate through those changes, given how important that is to our teams. But the experience you describe is not what we would want for anyone. To support employee growth and development, we offer several leadership development programs and tuition reimbursement. As of May 2026, our internal fill rate is 45%, reflecting our commitment to internal mobility. We appreciate your perspective and the contributions you made during your time here. Your feedback will be shared with the appropriate teams as part of our ongoing efforts to enhance the employee experience.
1.0
May 13, 2026

Extremely Unsupportive Workplace

Loan officer
Recommend
CEO approval
Business Outlook

Pros

You will meet some great co-workers and friends, they do generally employ good people.

Cons

You will meet wonderful human beings but this company will take advantage of you and their kindness in every single way you can possibly imagine. They do not care about their people, on a simple fundamental level. I went through a very difficult experience here (in short, I was sexually assaulted by a fellow employee at a company event) and they never did a single thing to support me, and instead blamed me for it for a very long time. Years later, I tried to hold them accountable for their part in what happened to me, and instead, they let me go for being “difficult”. Truly, my near 5 year experience at this company was traumatic, and I actively encourage loved ones to not seek MSUFCU out as an employer or lender. I have never trusted a company less. MSUFCU wants you to be a robot, and come in and hit impossible metrics, day in and day out. Have any other experience other than “I love the credit union”, then get out.

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Michigan State University Federal Credit Union Response
2mo
We are truly sorry to hear how deeply negative your time with MSUFCU felt. We are committed to fostering a workplace where employees feel safe, respected, and supported. Concerns like what you shared are taken extremely seriously, and we work to address them with care, confidentiality, and thoroughness. While we cannot comment on specific situations, we want to emphasize we are committed to continuously learning and improving our practices in how we support our employees. We wish you all the best moving forward.
1.0
May 12, 2026

Used to be great, one of the worst now

Member service representative
Recommend
CEO approval
Business Outlook

Pros

The health insurance, PTO, and ability to mostly work remote are all great.

Cons

The pay is low, and the company has shifted from truly being a great place to work to becoming the kind of environment that grinds down employees through high workloads with little to no support, unrealistic expectations, and constant issues that impact employees and members. There is such a focus on reaching 10 billion in assets but this is being done by sacrificing everything that once made this place great.

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Michigan State University Federal Credit Union Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that our benefits, including health insurance, PTO, and remote work flexibility, have been a positive part of your experience. We’re continuing to invest in helping our leaders effectively navigate and communicate through change, knowing how critical that is to the overall employee experience. When it comes to compensation, we review pay on a regular basis and compare it against market data to help ensure we remain competitive. We also understand that not every role or structure will be the right fit for everyone, and we value candid feedback that highlights where we have opportunities to improve. We appreciate your perspective and encourage ongoing feedback, as it helps us identify areas where we can improve and strengthen both the employee and member experience.
Viewing 7 - 9 of 241 Reviews
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ReviewsMichigan State University Federal Credit Union reviews

Glassdoor has 269 Michigan State University Federal Credit Union reviews submitted anonymously by Michigan State University Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Michigan State University Federal Credit Union is right for you.