Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Can make good money considering it's retail" ((in 33 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 183 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 43 reviews)); "all pay is based on commission" ((in 43 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 19 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

3.2

Career opportunities

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 18, 2023

Great benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Micro center has incredible benefits for both part time students and full time workers.

Cons

Retail environment with low pay.

Micro Center Response

2y

Thanks for taking the time to write your 4-star review. I am glad you brought up our great benefits program at Micro Center. Prior to our 2023 Benefits open enrollment, Micro Center added and enhanced their benefits for their Full-time and Part-time associates. The changes were in large part due to the feedback we received from associate surveys, reviews, and store visits. The company added a 401k match, paid parental leave, hospital indemnity, and a telemedicine option for our part-time associates to receive medical care. Micro Center also enhanced vacation accrual, accidental and critical illness plans, and upped our vision coverage. Stay tuned for the enhancements to our 2024 benefits plans as we are getting ready for open enrollment. Also, Customer Service Representatives like most positions at Micro Center have additional earning potential on top of their hourly wage which currently is about 2.48 an hour extra. Feel free to reach out to your supervisor and ask how you can earn more money. Thanks for all you do! Best, Greg Nicolai Regional Human Resources Manager - 513-344-8018

4.0

Oct 16, 2023

Good company

Retail sales representative

Recommend

CEO approval

Business Outlook

Pros

Good co-workers, and a fun environment. Can make good money since it's a commissioned base job. Good vacation time too.

Cons

Schedules can be a total mess since it's not set days. You can be working 10 days non-stop till your next day off. Being a retail store, you will meet awful customers at times so if you're not mentally prepared for that, this might not be a job for you.

Micro Center Response

2y

Thank you for your 4 star review. We appreciate your feedback and it will be shared with the management team. Schedules now are being posted 2 weeks out company wide. We are sorry that you had to deal with some difficult customers but are happy that your co-workers, PTO time and work environment made your time with us satisfactory. We wish you the best in your future endeavors. Cheryl T. Regional HR.

4.0

Oct 13, 2023

Okay

Cashier

Recommend

CEO approval

Business Outlook

Pros

Not really that bad I think

Cons

I Didnt love the location

Micro Center Response

2y

We appreciate you taking time to share your thoughts. We wish your experience at Micro Center could have been great however, it's nice to know your experience was okay. We wish you all the best in your future endeavors. Sincerely, Leslie Whitley, Regional Human Resources.

Viewing 298 - 300 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, Cuyahoga, OH

Micro Center

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