Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 105 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 99 reviews)); "benefits were good and sufficient" ((in 66 reviews)); "Can make good money since it's a commissioned base job." ((in 34 reviews)); "Fun work environment" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 181 reviews)); "Managers don't take complaints to heart." ((in 67 reviews)); "Long hours for low commision" ((in 41 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 38 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Sep 9, 2023

Short stay, regret leaving

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent hourly wage, 10% commission on all protection plans provided to customers. Hour long lunch on weekdays (45 minutes on weekends).

Cons

I unfortunately started during the busiest time of year and because of my own mistakes I did not last very long.

Micro Center Response

2y

Thanks for taking the time to share your experience at Micro Center. Our Customer Service Representatives do a great job handling the amount of customers that shop in our stores on a regular basis. They are very knowledgeable about all the products that we sell and are able to ensure that the items have the proper protection in case of any unforeseen issues that arise. As a result, they have the ability to earn additional compensation for their efforts. I am sorry that it did not work out but wish you the best in your future endeavors. Thanks, Greg Nicolai - Regional Human Resources manager - 513-344-8018

3.0

Sep 6, 2023

It was good until it wasn't

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

- Ok pay for the field - Decent discounts depending on what you want -Flexible hours for college students

Cons

(Some of this is store dependent) - It's a customer facing job, so you might get rude people and annoying Karens - My specific management was good until they changed positions and got new ones in. -I also worked in the warehouse towards the end of my employment, it sucked and made me want to leave that much quicker. - Not really any discounts for PC builds - The warranty system is kind of a scam, depending on what you buy - Sales associates are sharks sometimes

Micro Center Response

2y

Your opinion counts and we thank you for sharing. As you stated our retail store positions are mostly customer facing. We hire special people to be our associates and have a variety of positions in hopes that an associate can find the position that best fits their needs. We train our associates at hire, and we have regular monthly, and annual trainings. We look at our staffing models regularly and hire based on our customer traffic to ensure customer satisfaction. We wish all the best in your future endeavors. Regards, Leslie Whitley Regional HR.

3.0

Sep 5, 2023

Job Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

All coworkers feel like family. Management was always helpful and very connected with their employees.

Cons

TOO MUCH GOSSIP. Some people can't mind their business. Management has been a lot more strict causing everyone to feel very out of place. Me personally I've felt like they expect too much out of me with very little pay.

Micro Center Response

2y

Thank you for the feedback, "coworkers feel like family" is a very common phrase I hear when I visit the stores. Our coworkers and their ability to work together are a big part of our success. At Micro Center, included in our Guiding Principle is to "practice professionalism and teamwork" as well as "treat everyone with dignity and empathy". As I visit the store in the future I will be mindful of the gossip you are referring to. Our Customer Service Representatives get the opportunity to earn additional compensation by selling protection plans based on the customer's needs. This allows the customer protection on their equipment and our CSR's an opportunity to earn more money.

Viewing 313 - 315 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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