Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,577 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Micro Center?

65% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (55) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good Pay if you are good at sales" ((in 102 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "Good benefits for full timers for retail" ((in 59 reviews)); "It is pretty good money for work that is not that hard" ((in 37 reviews)); "Fun work environment" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 43 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What Micro Center locations have received the highest employee ratings?

Santa Clara , Charlotte , Mayfield Heights , New York , Westbury , Cincinnati , Overland Park , Saint Louis , Columbus , Cambridge

Micro Center reviews

3.6

65% would recommend to a friend

(1,560 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 21, 2022

It's a retail job

Technician

Recommend

CEO approval

Business Outlook

Pros

Basically impossible to get fired - reliable work with plenty of hours

Cons

You're an all-in-one everything computer repair, upgrades, data backups, operating system installs, 3d printer installs, customer computer installs, adding/requesting/deleting parts, as well as much much more go-to man. To make it simple, it's a lot of work and can become very stressful at times.

Micro Center Response

4y

I'm sorry that your role was not what you wanted to do and I hope that you can find a role where you do only repairs. Our business has changed and we want our Technicians to work with as many customers as they can because our Technician's expertise is a definite advantage for our Company. Customers love the new model and that's good for everybody! Take care, Angie

2.0

Oct 15, 2021

Cut pay to all tech making over 15/hr

Service technician

Recommend

CEO approval

Business Outlook

Pros

Good place to learn the field and they will pay for your certification

Cons

Changing pay scale, no 401k match, lack of communication, most SOP`s where written in 2017 or earlier. Your day will be utter madness for the most part.

Micro Center Response

4y

Hello. Please reach out to HR. Greg Nicolai your regional HR Manager can be reached at gnicolai@microcenter.com or you can reach Angie Miller or Myself at Home Office HR at 614-850-3154. It is important to your location leadership and the company overall that we understand your perspective on the comments you listed above. Please reach out!!! Thank you Jennifer

4.0

Apr 9, 2021

Decent sales job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Most of the managers were helpful, You get to learn about modern technology (monthly learning sessions), Customers are generally knowledgeable and better than you'll get at a gas station for example, Staff is friendly (minor gossip that you'll get at just about any job), Earnings are commission based so if you're good at selling replacement plans you'll end up with a bigger check, I got my current job by conversing with customers (had several job offers), met the CEO when he came by to push the credit card program - he was a good guy, cared about the employees, was out there on the floor helping the general sales staff, wasn't just concerned with the big sellers etc.

Cons

Some management issues (general manager threatened to fire entire floor staff for leaning/socializing when there were almost no customers in the store - those customers had already been checked on - cleaning was also already done at that point in the day - close to closing), cleaning/stocking time means less commission, pay overall is somewhat low and dependent on replacement plans/credit cards, inconsistent hours/days (typical of retail)

Micro Center Response

5y

We appreciate you taking the time to bring this forward. In order to make improvements we would like to better understand the situation you experienced. Please reach out the VP of HR Angie Miller at 614-850-3150 to discuss. Thank you Jennifer HR Manager

Viewing 31 - 33 of 1,560 Reviews

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Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's a retail job

Cut pay to all tech making over 15/hr

Decent sales job

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