Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews
4.0
Jun 27, 2025

G

Recommend
CEO approval
Business Outlook

Pros

Management really makes or breaks the experience in this position. People good with time management and problem solving skills will thrive here and make a good amount of money.

Cons

Compensation is luck based, due to how the commission pay system works. Good for making money, bad for growth.

avatar
Micro Center Response
1y
Thank you for taking the time to share your experience. We’re glad to hear you found the role rewarding and recognized the earning potential for individuals who bring strong time management and problem-solving skills to the Service department. Our commission-based pay structure is designed to reward performance and effort, though we understand it may feel variable at times depending on workflow and demand. That said, many of our team members build strong, successful careers here. There is absolutely room for growth, and we’re proud of the number of technicians who have advanced into leadership, training, or specialized roles within the company. We appreciate your contributions during your time with us and wish you all the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
3.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Our recent management team is great and very supportive but they have taken a beating as far as staffing goes. The work can be rewarding mentally when customers are happy but when they're not, it can be rough. Great coworkers when they stick around too!

Cons

Constant micromanaging from corporate causes stress everywhere!! Low pay, high stress, corporate doesn't care about you! We lose several techs every few months to slightly higher paying jobs that have career growth and are substantially less stressful. Makes a good stepping stone but hurts the team every time. One was told by a very senior manager that we can leave any day we want because we're easily replaceable... Really concerning view to have. Corporate changes goals and how you do the job every month it seems. Job requirements keep increasing while they're are no pay raises as company policy. Seniority doesn't matter as you get taken advantage of eventually if you over achieve instead of getting rewarded. Pay sucks if you can't sell high labor repairs or if you can't do loads of small repairs.

avatar
Micro Center Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with your local management team and coworkers—they play a critical role in our store environment and overall success. We understand that our Service department’s commission-based structure may not be the right fit for everyone. It’s designed to reward technical skill, productivity, and excellent customer service, and it gives technicians the opportunity to earn more based on their performance. That said, we respect when individuals decide the role isn’t aligned with their career goals or expectations. Corporate oversight is centered around ensuring consistent, high-quality service for our customers and providing employees the opportunity to grow their skills and income. We actively review customer feedback and department procedures to improve both the customer and employee experience. We acknowledge that communication can always be improved, and we appreciate that insight. We wish you continued success and thank you again for your time with us. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
1.0
Jun 10, 2025

Bad pay

Recommend
CEO approval
Business Outlook

Pros

Good coworkers that made the days worth it

Cons

Bad management and rude customers and bad pay

avatar
Micro Center Response
1y
Thank you for your review and for your years of service at Micro Center. We’re glad to hear that your coworkers made a positive impact during your time with us—that kind of teamwork is something we truly value. We understand that pay is an important factor. Our General Sales associates operate on a commission-based structure, with a base rate of $4.00 per hour. However, when combined with commissions, the average earnings for our sales team currently come out to around $21.00 per hour company-wide. We regularly evaluate our compensation structure to ensure it remains competitive and rewards performance. We take feedback about leadership seriously as we continuously strive to improve. If you'd be willing to provide more specific details about your experience, we would appreciate the opportunity to look into this further. We appreciate your feedback and wish you the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
Viewing 34 - 36 of 607 Reviews

Glassdoor has 1,586 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.