Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Reviews by job title

607 reviews

Reviews about "Compensation"

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4.0
Jun 6, 2025

Not bad

Recommend
CEO approval
Business Outlook

Pros

Decent pay Pretty good employee discount

Cons

more of a sales job than an actual service technician

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Micro Center Response
1y
Thank you for your review and for your time as a Service Technician at our Columbus location. We're pleased to hear that you found the pay and employee discount to be positive aspects of your experience. Regarding your comment about the role feeling more like a sales job — we understand how that perception can arise. While the position is focused on providing technical solutions, it also includes recommending appropriate services based on the repairs or support needed. This service-based recommendation model is part of our effort to ensure customers receive the best long-term value and care for their devices. The commission structure tied to this work is communicated during the hiring process, and we aim to support our technicians in delivering both expert service and helpful guidance. We appreciate your time at Micro Center and wish you all the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

None really, some decent people you work with here and there, but will stab you in the back if they don’t like you. Your discount maybe buts it’s only really good on their product and cables mainly.

Cons

Terrible hourly, a joke of a commission structure. Sell over or close to a $100k and still make only around $21.00 The general manager, and general sales manager are the most unwelcoming people to their team members they give cold stares mainly, no welcome in today or hey how’s it going., General sales manager is a joke of a manager, clearly does not care about his team or their growth but more about their own. One senior sales individuals on the team is one of the rudest employees I’ve ever worked with , she was so rude I believe one of the newer associates decided not to return to have to deal with them. The newer associate was shocked on how she’s treated her coworkers and spoke to them in front of customers in a very condescending way. This employee creates a very toxic and unwelcoming environment as several employees have had similar issues with this individual.

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Micro Center Response
1y
Thank you for taking the time to share your feedback. We understand that every team member’s experience can be different, and we take all input seriously—especially when it relates to workplace culture and leadership. While it’s clear you’re frustrated, it’s important that concerns about specific individuals or situations are addressed through the appropriate internal channels. We encourage you to contact your regional HR manager, Cheryl Tiberghien, or reach out to our home office HR team directly. That’s the best way to ensure any issues are reviewed properly and fairly. As for the points regarding training and professional development, we are continually working to improve and evolve our programs. Constructive feedback—shared with specifics—can help us do that more effectively. We hope you’ll take the opportunity to speak with HR, so we can work toward a better experience for everyone on the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
3.0
May 12, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

Good people will learn about networking, audio, and all things tech

Cons

Since commission based all about being lucky

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Micro Center Response
1y
Thank you for sharing your feedback on your experience at Micro Center. We appreciate you highlighting the positive aspects, such as working with good people and the opportunity to learn about various tech areas. We understand your perspective on commission-based pay and how it can feel dependent on luck. Our compensation model is designed to offer significant earning potential through commission, rewarding sales performance. Your feedback helps us continue to improve our team member experience. We appreciate having you on the team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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