Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,582 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 110 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 93 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "So many great employees and discounts" ((in 31 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 176 reviews)); "Managers have no organization and no favor for old" ((in 70 reviews)); "Long hours for low commision" ((in 43 reviews)); "Commissions are based on in" ((in 40 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,565 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 6, 2024

Good Company, Worsening Culture

System sales associate

Recommend

CEO approval

Business Outlook

Pros

Great Pay for hard work Good Benefits Flexible Shifts

Cons

Sales can be rough, especially in a recession. Shifts could vary from opening early to being there very late.

5.0

Mar 5, 2024

Review

Floor sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and great environment.

Cons

Must work holidays and is commission based.

Micro Center Response

2y

Thanks for the review! Glad you enjoy the flexibility and environment. Commission-based roles with holiday work aren't for everyone, but we offer competitive structures and perks for those who excel. We're always open to feedback, so feel free to chat with your manager or a member of the HR team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

1.0

Feb 28, 2024

Great company poorly managed location

Service technician

Recommend

CEO approval

Business Outlook

Pros

Troubleshooting local client technology Building desktop PC's from brand new components Employee discount on Inland brand items is very nice Work well as a tech and get promoted to BYO

Cons

Build Your Own department makes most of the sales commission and then drops off the parts to the service desk to do the actual work. Techs are overworked and underpaid compared to other departments. The ticketing system is slow and archaic

Micro Center Response

2y

Thank you for taking the time to share your feedback. We appreciate your honesty and agree that a well-managed location is crucial for employee satisfaction and customer experience. We take your concerns about workload, compensation, and operational procedures seriously. We are actively reviewing your suggestions regarding staffing, ticketing systems, and knowledge base accessibility with the our leadership team. We are continuously working to improve communication and collaboration between departments, and we appreciate your specific proposal about potentially moving CSRs to the service desk. We are committed to providing a positive and productive work environment for all our employees. We encourage you to reach out to us directly to discuss your concerns in more detail. We value your contributions and want to ensure you have a voice in shaping the experience at Micro Center. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 520 - 522 of 1,565 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

WAREHOUSE Associate - Full Time

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Company, Worsening Culture

Review

Great company poorly managed location

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