Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Can make good money considering it's retail" ((in 37 reviews)); "Fun work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 181 reviews)); "Managers don't take complaints to heart." ((in 64 reviews)); "Long hours for low commision" ((in 44 reviews)); "Commissions are based on in" ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Mar 20, 2024

Good Company to Work for but....

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

The benefits of working here full time are great. They have a good education reimbursement program but there's a catch on some of the other benefits. The work is relatively easy especially when it comes to starting out. The PTO that is given to you is reasonable but there are some exceptions with that system like blackout dates during major holidays will be denied which are understandable given the nature of the retail business they supply.

Cons

The health care is middle of the road - sometimes doesn't cover things that are needed, example prescriptions or specialists. Compensation is lower than the average for warehouse position (typical is between $17-21/hr). There's a high turnover rate. Even if they don't tell you this during an interview or not it's there. Sometimes they pick favorites when it comes to employees. Bonuses wind up bringing starting pay to what other companies may offer for the same job but the bonus opportunities are only during certain peak times and aren't always available to all.

Micro Center Response

2y

Thanks for the honest review! We're glad you found the work itself to be manageable and the education program valuable. We're always looking to improve our benefits package, and we'll take your feedback on healthcare coverage into account. We appreciate your voicing your concerns about compensation and bonus structure. We take employee feedback seriously and will carefully consider your input during our next compensation review cycle. We take your feedback on favoritism seriously. We're committed to providing a workplace where all employees are treated equally, and we'll be reviewing our management practices to ensure that's upheld. Thank you again for your time at Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Mar 13, 2024

Sales at Micro Center

Systems sales associate

Recommend

CEO approval

Business Outlook

Pros

-The money is good if you can capitalize on the opportunities at hand -Great for learning and getting into sales.

Cons

-Retail Hours, irregular schedule unless you beg for it. Or if they let you.

Micro Center Response

2y

Thanks for taking the time to leave a review! We appreciate you acknowledging the earning potential and sales training opportunities we offer. We understand your concerns about work-life balance with retail hours and scheduling challenges. Maintaining a healthy balance is important, and we're always looking for ways to improve scheduling flexibility. We encourage you to discuss your scheduling preferences with your manager directly. They may be able to work with you to find a schedule that better suits your needs. Thanks again for your feedback! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

3.0

Mar 11, 2024

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours if stated at the time of interview Employee Discount

Cons

Short staffed No part time benefits Low pay with commission as the reason

Micro Center Response

2y

We appreciate you taking the time to leave a review. We're happy to hear you enjoyed the flexible hour and employee discount program. We understand your concerns about staffing and are actively working on improvements. We're also constantly evaluating our benefits package, including exploring options for part-time staff. Our commission structure offers the opportunity for increased earnings based on performance, so the more you sell, the more you can earn. Your feedback is valuable and we thank you again for the review. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 91 - 93 of 607 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

DIRECTOR OF RETAIL MEDIA

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center

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Good Company to Work for but....

Sales at Micro Center

Meh

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