Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Feb 26, 2024

Great employees, bad management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Decent entry level commission pay. Love the employees there, easy to get along Decent discount on items.

Cons

Management was terrible and created toxic work environments at times. Not all of them are bad, but it really only takes one bad apple to ruin the entire work experience. Managers have unrealistic expectations and at times can be petty for no reason. You will be micromanaged hard and managers are strict on your metrics about everything. It feels like a very bad corporate environment, and CSRs definitely get the short end of the stick in that regard. They have a high turnover rate for a reason and it’s not the job that’s the problem. Transferring departments is very rare and almost impossible.

Micro Center Response

2y

Thank you for sharing your feedback. We appreciate you highlighting the positive aspects of your experience at Micro Center, particularly your appreciation for your colleagues. We take all concerns about the work environment seriously and are committed to providing a positive and respectful experience for all employees. We will be reviewing your feedback with the Tustin, CA store leadership team. We understand the importance of clear communication and fostering a supportive team environment. We are continuously looking for ways to improve communication and collaboration between management and employees. We are committed to continuous improvement and value your contribution to that process. If you're comfortable, we encourage you to reach out to us directly to discuss your feedback in more detail. Thank you again for your feedback and we wish you the best in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Feb 19, 2024

Pay average

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

receive a commission from warranty plans

Cons

low pay and long hours

Micro Center Response

2y

Thank you for taking the time to share your feedback. We appreciate your honesty and value your contributions to our customer service team. We understand your concerns regarding compensation and work hours. We are continuously evaluating our compensation structure and employee experience to ensure we remain competitive and offer a rewarding work environment. Thank you again for your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Feb 8, 2024

Apply!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The people are amazing there and you get hourly plus commission so its a win win

Cons

Scheduling can be tight at times depending on the time of the year

Micro Center Response

2y

Thanks for leaving such a positive review! We're happy to hear you enjoyed working at Micro Center and found the team to be amazing. The combination of hourly wages and commission can definitely be a win-win. Thanks for mentioning the scheduling feedback. We understand busy periods can impact scheduling, and we're always working to find the right balance. We're glad you recommend us, and we encourage others to apply too! We wish you all the best. Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 97 - 99 of 607 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

STORE STOCK TECHNICIAN

RETAIL COMPUTER TECHNICIAN

WAREHOUSE Associate - Full Time

RETAIL COMPUTER TECHNICIAN

Micro Center

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