Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.7 out of 5, based on over 1,578 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Micro Center to a friend and 52% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Micro Center?

64% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Fun work environment" ((in 35 reviews)); "good money for part" ((in 31 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 175 reviews)); "Managers have no organization and no favor for old" ((in 67 reviews)); "Long hours for low commision" ((in 42 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 39 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.7

64% would recommend to a friend

(1,561 total reviews)

Richard M. Mershad

71% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

3.2

Work/Life balance

Micro Center has an employee rating of 3.7 out of 5 stars, based on 1,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 9, 2025

...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company here. so yea

Cons

no real cons to even say

Micro Center Response

1y

Thank you for the kind review of your time at our Duluth store. We're delighted you had such a positive experience and appreciate your feedback! Best of luck! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

3.0

Apr 8, 2025

Busy

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible Employee discount Sales based

Cons

long hours and competitive environment

Micro Center Response

1y

Thanks for your review of your time as a General Sales Associate in Brentwood. We're glad the flexible schedule, employee discount, and the sales focus were positives for you. We understand that the retail environment, especially a busy one like ours, can involve long hours and be quite competitive. We appreciate you handling that dynamic! We're always working to find the right balance for our team. Wishing you success in what's next! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

1.0

Apr 1, 2025

"JOB" REGRET

Computer repair technician

Recommend

CEO approval

Business Outlook

Pros

At this location, it was the free parking.

Cons

Working at MC has the highest employee turnover I have ever experienced. Average turn over is probably 1 to 2 years or shorter. I personally worked here for a MUCH MUCH longer period than what would be considered normal and have regretted working here but I needed to support my family. Do NOT bother working here if you have any self-resect and expect ANY pay rise. There is NO pay rise in ANY position you decide to take be it in general sales floor, computer repair, computer parts, computer sales ... only other way to increase ur pay is by SELLING, SELLING, SELLING. Even if you asked directly for a pay raise, they just said "sell more". They make their pay structure very complicated and you will find paychecks can vary wildly depending upon your total sales. They also kept changing their pay structure. You can sell hundreds or thousands but pay is based on a VERY low percentage of 2-3%. What makes it worse is the amount of other work you needed to do: restocking and cleaning. Restocking is done 3 days a week with pay at $4 per hour. Yes ... you read that correctly... $4/hr !! Restocking starts 2 hrs before store opening. The company does NOT care about the employees... believe me just read ALL the reviews and you will find I am not the only one saying so.

Micro Center Response

1y

We appreciate you taking the time to share your experience. We strive to foster a supportive and friendly work environment. Regarding the $4.00 per hour rate, it's important to clarify that this is a base rate for our Sales associates. Their total earnings are calculated by considering both their commission and base pay over a two-week period. Currently, for example, our General Sales associates are averaging around $21.00 per hour company-wide. We continuously evaluate compensation structures and are committed to offering competitive wages and benefits, including significant commission opportunities. As with any commission-based environment, earnings can vary based on individual sales performance. While this means that paychecks may fluctuate, it also allows motivated associates to significantly increase their income. Your feedback is valuable, and we’re committed to continuous improvement. We encourage you to reach out to share specific details so we can address concerns directly. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Viewing 109 - 111 of 1,561 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Busy

"JOB" REGRET

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