Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Jul 4, 2019

Bad Management Plagues The Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Flexible scheduling - Employee discounts - Easy to use POS

Cons

- Frequently violated contract by not giving me breaks - A small amount of hours - Customers frustrated by large amount of information required to process a sale

Micro Center Response

6y

Thank you for your review. Great to hear that you liked the employee discount and fleixble scheduling. We continually look at ways to enhance our POS system and gathering customer data is important to be able to build a relationship with our customers for the future. Also, we do follow all local and federal labor laws but if you would like to speak with me furhter on this topic feel free to reach out. Thank you Jennifer HR Manager 614-850-3150

5.0

Jun 10, 2019

Best Tech Retail store

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy to learn a ton about everything going on in consumer technology with knowledge that will serve outside of the job

Cons

They expect a lot out of selling plans but if anything it helps you become a better salesman

Micro Center Response

7y

Thank you for the 5 star review. We are glad to hear that you experience as a Micro Center associate was a positive one. Thanks again Jennifer Corporate Recruiting Manager

3.0

May 28, 2019

Everyone is a Sales Person

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great relationship with co-workers, good pay, pretty decent management.

Cons

Depending on where you work, the job requirements may be more of a struggle. If you have the personality of a Sales Person, you'll enjoy the constant challenge of needing to get customer's information for their internal database. If you don't believe you're a pushy person, you'll struggle to keep up with what they want.

Micro Center Response

7y

Thank you for your review. We do appreciate the 4 stars you rated us on for compensation and benefits. We encourage our sales associates to gather the contact information of customers in order to continue to serve them in the future. Please reach out to your sales leader or HR if you would like to discuss this further. Thanks Jennifer HR Manager 614-850-3150

Viewing 1126 - 1128 of 1,563 Reviews

Jobs at Micro Center

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

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Bad Management Plagues The Company

Best Tech Retail store

Everyone is a Sales Person

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