Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Micro Center to a friend and 49% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

61% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (57) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 98 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good work environment" ((in 33 reviews)); "Good money available if you are good at talking to customers" ((in 32 reviews)); "So many great employees and discounts" ((in 27 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 182 reviews)); "low pay and poorly run" ((in 106 reviews)); "Managers don't take complaints to heart." ((in 68 reviews)); "Long hours for low commision" ((in 44 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

61% would recommend to a friend

(1,563 total reviews)

Richard M. Mershad

65% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

3.1

Work/Life balance

Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 27, 2019

Good Job Even Better Managers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The managers are always wanting the best from and for you, will let you know where you are slacking, and will give you a bit of a push to help you get back to where you were performing best. All my co-workers were very friendly and helpful. Whether it was GS, SYSTEMS, CE, or BYO, we were always looking out for each other.

Cons

I don't have any con to say about Micro Center.

Micro Center Response

7y

Thank you for this fantastic 5 star review. We are glad you enjoyed your time as a Micro Center associate and wish you the best in your future career. Thanks Jennifer HR Manager 614-850-3150

5.0

May 26, 2019

Great work environment, iffy commission

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great Co-workers Money to be made if you're motivated Fluid Schedule

Cons

Management is never 100% clear on what they want you to do.

Micro Center Response

7y

We really appreciate you taking the time to post this 5 star review. We are glad to hear that you find the income positive, the schedule flexible and the team environment encouraging. Please reach out to your store leaders, regional human resource manager or home office HR if you ever have anything you would like to discuss. Thanks Jennifer HR Manager 614-850-3150

4.0

May 17, 2019

Not a bad retail company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Commissions for warranties. People are friendly. Holiday parties.

Cons

They really pressure you to get everyone's information and it makes me, and especially a lot of customer's uncomfortable. If you don't get enough customer's info they will have to talk to you. I'm pretty sure they bought a lot of customer data because people who have never shopped there will have their name and address in the system and we have to lie to them about why it's there.

Micro Center Response

7y

Thanks for your 4 star review. We encourage associates to gather customer contact information so we can better serve that customer in the future. Please reach out to either your store leaders or home office HR so we can discuss how this can positively impact your compensation, the customer's overall satisfaction and the long term success of the company. Thanks Jennifer HR Manager 614-850-3150

Viewing 1129 - 1131 of 1,563 Reviews

Jobs at Micro Center

RETAIL SALES AND MERCHANDISING ASSOCIATE

NETWORK AND INFRASTRUCTURE MANAGER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Job Even Better Managers

Great work environment, iffy commission

Not a bad retail company to work for

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