Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Aug 5, 2023

Look at the location you are applying at if you are looking at these reviews

Commisioned sales associate

Recommend

CEO approval

Business Outlook

Pros

Not realistically impossible to achieve sales targets, most of your co-workers are very often great support, management will work with you if you work with them and not just say you will, but actually show that you will. A commission based income allows you to literally make what you are worth as a sales associate, so self drive rewards you. plus the ability to network with customers if you have social skills for repeat business

Cons

Slower times of the year will leave you with less income which is very frustrating. additionally that makes it occasionally difficult to hit quota due to decreased traffic of customers or the largest con to the job, customers stop responding positively to your approaches that did work for the past months, which will leave you extremely frustrated and can even make finding out what variable changed to make that approach no longer work feel impossible. If you encounter overly driven co workers, they can encroach on your sales or create a environment that feels that way at best probably the second biggest con is non-sales tasks are occasionally given, and can leave you feeling frustrated due to not getting as much income if you overly focus on said tasks

Micro Center Response

2y

Thanks for the "4 Star" Review and your recognition that you control your earnings. It sounds like you've been very successful with us. Our business does fluctuate a little but not so much that your earnings would be drastically affected since we are always reaching out to and acquiring new customers through our marketing efforts. We provide training to assist with new sales techniques and your leadership team is always available to help you when you need it. Best wishes for continued success and keep up the good work! Angie Miller VP-HR

1.0

Jul 29, 2023

Great job, Terrible HR

Pc repair technician

Recommend

CEO approval

Business Outlook

Pros

Coworkers are amazing and so are the managers. You get to learn new things while repairing product.

Cons

Pay. Expect to be paid well below the national average. In this position at the DC you not only work on PC's, but also Drones, TVs, Servers, and about anything Micro Center sells. You are compensated as a Tier 1 help desk technician and nothing more. When moving through the process to be paid what me and my fellow co workers thought was appropriate.(national avg. which is currently $51,642 here on glassdoor itself for someone with 1-3 years of experience when I left I made $17 an hour with 3 years.) we instead had to wait 5 months for it. The raise was a whopping $0.50 to 4 people... An amazing job that I honestly would have stayed at for years to come but I can't with how upper management treats its employees. When asked about it HR would deflect and blame our personal performance or our managers for the low raise that only 4 people got.

Micro Center Response

2y

Thank you for taking the time to share your perception and thoughts. Salary information is a very sensitive topic and your information as stated is inaccurate. Our goal is to always reward associates for their performance based on feedback from our managers. We will ensure going forward that the communication around pay is more clear and the expectations are set so everybody is aligned. Best of luck to you in your future endeavors. Sincerely, Angie Miller VP-HR

5.0

Jul 24, 2023

Best First Time Sales Job

General sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy to make commission, everyones friendly

Cons

if the stores dead, you wont make much

Micro Center Response

2y

Thank you so much for your 5-star review! It is so good to hear that you are happy and enjoy working with us in your first sales position. While there can be some slow times, the busy times are far more prevalent with the ability to make great money. Sincerely, Cheryl T - Regional HR Manager.

Viewing 127 - 129 of 607 Reviews

Jobs at Micro Center

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RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL COMPUTER TECHNICIAN

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Great job, Terrible HR

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