Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(607 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

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2.0

Jul 9, 2023

Honest review

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Coworks and management make this a fun workplace. Everyone gets along great and produces great results. Management is very understanding about personal issues and will work with you on anything. They promote work/life balance.

Cons

HR is out of touch with reality. Everyone was set to get a raise and then last second, screwed over half the department. No matter what anybody says, they are completely wrong. Screwing over half the department is screwed up. Not only that, the ones who got a raise was a whopping $.50. That's right, busting our butts for that. Not really anything to the paycheck. This isn't close to a liveable wage but I guess they are worried about the 3 new stores opening. Well, we are going to lose over half the department because of this. Someone has turned a great place to work into nothing. Moral is low and trust between us and HR is completely gone. Management tries their hardest but the damage has been done. Want to make it right, give everyone close to $20 and watch what happens. Until then, you just lost people who cared and enjoyed their job, but you don't care.

Micro Center Response

3y

That's terrific that you enjoy your work, co-workers and managers. We recently conducted a salary survey in your work area and set starting pay rates based on the survey. Our managers assess your performance and determine your pay increase based on that performance. We can't discuss individual raises but can confirm that raises were more than $.50 in some cases based on performance. Please discuss with your manager his criteria for evaluating performance and how you might be able to achieve your goals. Thank you for sharing and taking the opportunity to learn more about our compensation systems. Angie Miller VP-HR

5.0

Jul 7, 2023

Greate place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The company offers a ton of opportunity to grow both personally, and career wise. Micro center is so far the best place i have worked.

Cons

With the pay being heavily based on commission, slow months can be hard to get through

Micro Center Response

3y

Thank you so much for you 5 star Review! There is as you said, "a ton" of opportunity to grow and develop your career. We are glad you are enjoying it! While the slow months can be tough, the busy months can really pay off with the average wage in sales being $18 - $32 an hour depending on your department. I hope that we had a chance to meet and talk during my visit in June. Thank you for all you do! Cheryl T. Regional HR Manager.

5.0

Jun 28, 2023

A nice place to work and build a career

Retail sales manager

Recommend

CEO approval

Business Outlook

Pros

Employees in entry level roles can gain access to advanced positions with much better pay in little time.

Cons

Facilities are dated. Initiative fatigue is fairly common.

Micro Center Response

3y

As a long-term associate, I am excited that you continue to rate as a 5 Star employer. Micro Center puts a lot of resources into training and developing our associates. There is nothing better than promoting individuals who had the drive and energy to grow their careers. It is truly life-changing for the associate and beneficial to our company. There have been changes in the retail landscape and through our company initiatives we have been able to navigate the tough retail environment and continue to grow. We really appreciate your team delivering on those initiatives. Micro Center is a big box and high-volume retailer, our buildings do get a lot of wear and tear which can make them look dated. As we are opening new stores there has been a refresh on the layout and overall appearance. Thanks so much for your feedback, Greg Nicolai HR Business Partner - 513-344-8018

Viewing 136 - 138 of 607 Reviews

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