Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

63% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

63% would recommend to a friend

(607 total reviews)

Richard M. Mershad

68% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jul 16, 2023

Always Motivating

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The Culture is a healthy one Customer Service is paramount Lots of incentives

Cons

No place is perfect but they try very hard to be.

Micro Center Response

3y

Thanks for the 5 stars! Culture is very important at Micro Center, The customer experience will never exceed the employee experience. Mayfield Heights lives the culture every day providing the best experiences possible for our Customers. Part of having a great culture is having a tenured team of associates that take pride in their roles. Mayfield Height's average associates' tenure is 7 years, compared to the company average of 4 years. Both those figures are unheard of in today's retail world. As a 9-year associate, I want to thank you for all you have done in making Mayfield Heights and Micro Center a great place to work. Here is to another 9+ great years. Greg Nicolai HR Business Partner - 513-344-8018

2.0

Jul 16, 2023

Okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay and hours Good service

Cons

Bad bad management Lots of unnecessary work

Micro Center Response

3y

I am glad that the pay and hours exceeded your expectations and Micro Center is a best-in-class retailer for Customer Service. The leadership team at the Westmont store historically rated very high with the associates. The last five employee surveys regarding the leadership team averaged the following. GM - A, Senior/Top Level management - A-, and My Manager/ Supervisor - A-. The feedback that we receive from our associates in regard to the surveys is voluntary and confidential. Also, as a company we have used the feedback to make changes that have enhanced the employee experience, one example being our 401K match. Greg Nicolai - HR Business Partner - 513-344-8018

2.0

Jul 12, 2023

Cool place to work, horrible upper management and pay makes long term employment impossible

Front end lead

Recommend

CEO approval

Business Outlook

Pros

Generous discount Cool coworkers Lots to learn on the job

Cons

Terrible upper management staff outside of the front end Pay is not that good for the front end staff, and laughably low for front end leadership positions Constant mistreatment of the front end staff by customers which always results in the unruly customer being rewarded no matter how degrading or mean they are Complaints to general manager constantly deflected or he says “we’re working on it” with no updates. Understaffed constantly because the front end turnover rate is so high due to many things Long lines that are physically impossible to keep up with Being asked to meet impossible goals Front end is expected to forfeit rightfully earned protection plans, which is extra commission pay, for the sake of padding the sales teams numbers Front end leadership is expected to be on a register pretty much all throughout the day despite constantly needing to be places and do things Constantly asked by upper management to do things outside of your job requirements Work-life balance is very hard, especially if you have a family

Micro Center Response

2y

Thank you for your feedback. We have made strides in the hiring process recently and should be close to being fully staffed on the front end. Hiring the right people and having the right number of people is very important to decreasing turnover, taking care of our customers and allowing associates to have a better work life balance. We have also looked at the market and made some other exciting changes too. I am sorry that you left without speaking to someone about your concerns, but we do wish you the very best and hope you find what you are looking for in your career. Sincerely, Cheryl T - HR Regional Manager.

Viewing 133 - 135 of 607 Reviews

Jobs at Micro Center

RETAIL COMPUTER TECHNICIAN

SERVICE EXPERIENCE ADVISOR

RETAIL COMPUTER TECHNICIAN

SERVICE EXPERIENCE ADVISOR

SERVICE EXPERIENCE ADVISOR

Micro Center

Micro Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Always Motivating

Okay

Cool place to work, horrible upper management and pay makes long term employment impossible

Jobs at Micro Center

Micro Center reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Micro Center reviews FAQs

Jobs at Micro Center