Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,586 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at Micro Center to a friend and 51% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.1 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"The people that I work for are just great and the people I work with are equally awesome." ((in 94 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Good money available if you are good at talking to customers" ((in 34 reviews)); "Fun work environment" ((in 31 reviews)); "So many great employees and discounts" ((in 29 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 178 reviews)); "low pay and poorly run" ((in 102 reviews)); "Managers don't take complaints to heart." ((in 70 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 40 reviews)); "The job is very intense with long hours." ((in 38 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Westmont , Yonkers , Paterson , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

3.1

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

607 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jun 15, 2023

The only place hard work gets rewarded.

Technician

Recommend

CEO approval

Business Outlook

Pros

I've had a LOT of jobs. Micro Center I've now been with since 2020. They actually watch closely and have systems in place which allow them to reward high performance. I've always been a hard worker, but this is the first place where management is on the lookout and doesn't reward hard work with just more work.

Cons

Very old-fashioned equipment, computers from 1994, software that hasn't been updated in decades, ties and uniforms the same -- no updates in decades.

Micro Center Response

3y

Having our technician engaged and excited about what they do is a great advantage we have at Micro Center. Thank you for your 5-Star review. We believe a commissioned environment does reward associates for their hard work and knowledge. We are updating stores and opening new ones, we do allocate our resources to prioritize the most needed areas. It does take time to get to all our locations and we appreciate our associate's patience. Sincerely, Leslie Whitley Regional HR.

5.0

Jun 14, 2023

Perfectly Middling Retail

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

People are nice. Employee discount is great for everything in store. Commission can be good.

Cons

Big focus on selling plans for commission. Unclear policies or unequal enforcement of policies.

Micro Center Response

3y

First let me start by saying we are glad you enjoy the people and the benefits of working here at Micro Center. I also want to thank you for the 5-star review. Having our Front-end Associates help customers with plans allows our Customer Service Associates to earn anywhere from $2 - $4 per hour on top of their hourly base rate. We try to be clear about our policies, how our policies are administered, and where they are available to our associates on People Assist and our Operations Station. Without knowing what specific policy, you are referring to it would be difficult to address. However please take a moment to reach out to your store leaders or HR for clarity. Sincerely, Leslie Whitley Regional HR.

2.0

Jun 9, 2023

Terrible Management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Sharing your knowledge with clients. Great co-workers.

Cons

Managers often made my job harder by with their pettiness and terrible organization. I was often ordered to do menial tasks in the warehouse or backrooms for entire shifts when 95% of my pay came from sales commissions. I would often get assigned a closing shift that went far past closing hours and was then assigned an opening shift the day after, giving me very little time to sleep and again avoiding commissions.

Micro Center Response

3y

Thank you for your feedback. I wish you would have shared this information with HR while you were still employed so that we could assist in working through these issues. We have recently promoted several employees into Leadership roles and feel that the store as well as the associates are doing well and happy. We do wish you the best of luck in your future endeavors. HR Regional Manager - Cheryl T

Viewing 142 - 144 of 607 Reviews

Jobs at Micro Center

Warehouse Associate Full Time

RETAIL COMPUTER TECHNICIAN

STORE STOCK TECHNICIAN

RETAIL COMPUTER TECHNICIAN

WAREHOUSE Associate - Full Time

Micro Center

Micro Center reviews

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The only place hard work gets rewarded.

Perfectly Middling Retail

Terrible Management

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