Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Reviews by job title

607 reviews

Reviews about "Compensation"

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4.0
Jan 29, 2023
Recommend
CEO approval
Business Outlook

Pros

good hours decent pay for a first job

Cons

bad management for the entire store

avatar
Micro Center Response
3y
Sorry to hear that your experience was what you expected. It is a great place to start your career and get some great training and skills that will transfer to future positions. I would like to take few minutes, if possible, to discuss your experience. You can call me at 513-344-8018 . Sincerely, Greg Nicolai Regional Human Resources Manager 513-344-8018.
3.0
Jan 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Your coworkers will likely be some of the best friends you'll meet. The employee discount is also a reason I found that a lot of people ended up staying.

Cons

Both corporate and retail management see employees only as numbers on a spreadsheet. Commission is an antiquated pay model which should be replaced by hourly for all positions regardless. The fact that it took a VP visiting our store to realize that commission rates needed to be doubled is beyond stupidity on management's part. We were also told that we made a billion dollars in revenue over the course of a period of time at a company meeting... yet we still have the same horrible internal network, POS systems, and less than spectacular pay. Also, despite being "part-time," I still had to work 10 hour shifts. To management, part-time doesn't mean shorter shifts; it means full-time shifts on fewer days. As a full time student this is extremely frustrating when I need time out of every day of the week to study. Management also over-scheduled the hell out of our department, while also wondering why everyone's commission was so low. (Spoiler alert: too many cooks spoil the broth.) That also brings me to my next point; good luck promoting to another department, because despite being told by management I would be moved to a higher-paying department, the only person who I saw get remotely close to that opportunity turned out to be taking amphetamines before every shift so he could actually hit the sales numbers. Often times when employees voiced concerns over issues similar to these, they were just told "it's just not going to happen" or similar phrases you'd hear from horror stories of bad parenting. Do better.

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Micro Center Response
3y
Thank you for sharing your thoughts with us. Please reach out to your Regional HR Manager to discuss your concerns and she'll work with you and your District Manager to understand your frustrations. I'm sure we'll be able to work out a resolution together.
1.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Plenty of free easy shopping center parking. PERIOD - nothing else.

Cons

Let me list SOME: Poor pay ($4 per hr + 2% of sales + 10% for protection plans) - Do the math, you need to sell thousands if you want good pay. I will tell you this, you will never that much. They want you to watch for shoplifters because the company is CHEAP (even a craft store that is next door, that really does not carry expensive items, hires an off duty state cop), you get paid ONLY $4 /hr for 2hrs in the morning shift (don't work morning shifts cause you will only make $8 !!!!), they require constant facing of products on shelves and stocking of shelves, no internal promotions to other deptmts unless you can sell a lot and will require inter-dept reassessment, constant manager & customer kissing, store meetings almost always concern selling more, plans & store numbers and store ranking against other locations, ALL management AND home office have NO close interpersonal relations with the employees - always distant. That's some of the major cons.

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Micro Center Response
3y
We would like to thank you for more than 10 years of service. We also appreciate you taking the time to share your concerns with us. Without knowing the store/location you are referring to we cannot address your concerns with management. I would encourage you to reach out to your location leaders with your listed cons to better understand the following... 1) your compensation plan, 2) an associate's role in securing the merchandise, and 3) the requirement for promotion at your location. Once again, since you didn't list your location, we cannot discuss with management the lack of interpersonal relationships. In most cases you have a District Manager and a Regional HR to address your concerns, if your concerns are not being met at the location level. Please take the time to communicate your concerns to make a better environment for everyone. Sincerely, Leslie Whitley, Regional HR.
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