Micro Center reviews

3.6

62% would recommend to a friend

(607 total reviews)

Richard M. Mershad

67% approve of CEO

51% positive business outlook

Reviews by job title

607 reviews

Reviews about "Compensation"

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2.0
May 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Pretty good benefits package. Decent vacation time for retail work. Fantastic discount on protection plans and cables. If you're a nerd in any way (music, games, tech, etc.), you will make really great friends.

Cons

Commission is obscene and there is a huge pay disparity across departments. "Work to earn your wage" yet also work for $4/hr during "non-selling hours" (which is a metric that corporate measures a store by - how much time do your employees spend working during non-selling hours). Management and human resources is useless, if you ever have an actual issue with a fellow coworker, go straight to the law because higher-ups turn a blind eye to their own rules. Work/life balance is atrocious. Moving up is nearly impossible unless someone leaves.

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Micro Center Response
4y
Thanks for taking the time to leave your review and for your years of service with our Mayfield Heights location. We would like to better understand your comments toward management and HR and your experience with them. Please call our direct HR line at 614-850-3150 and our VP of HR, Angie Miller, will be available to speak with you directly. Best of success to you! Brian Sr HR, Home Office
3.0
Apr 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Micro Center's service department provides good exposure to a number of IT fundamentals, such as diagnostics and repair on a variety of systems, imaging systems, and managing data. The co-workers were a highlight of the job, the culture of the store is great, and I found myself surrounded by great people that truly had a passion for technology.

Cons

The company will expect you to be a sales person first, and a technician second. Many times they encourage you to push services that are superfluous to the reason a customer is having the system looked at, like data backups, recommending OS re-imaging as a broad solution to every issue, virus scans (not removing a detection unless the customer pays $100), and anti-virus software. The pay structure is entirely reliant on these services, and without them you can expect to make minimum wage, regardless of any certifications or higher learning. Corporate level management is extremely poor and disconnected from most of what goes on on a local level. With that said, the store managers were always great to work with and very helpful. Finally, be aware that this job is still very much a retail job, and comes with all the issues typical to retail

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Micro Center Response
4y
Thank you for taking the time to leave your feedback and for your service with our team. We are always working to do what is best for our associates and customers and value input from our associates. Thank you, Brian Sr HR, Home Office
4.0
Apr 25, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a good work environment. You get to work with people that are also interested in computer hardware.

Cons

If you aren't proactive in getting commissions through store protection plan sales, spiffs, etc, you can find better paying jobs at other retail locations. There is plenty of other workplaces that offer cashier positions that have a much higher base pay than here. If you are proactive in commission sales, you can easily make a lot more than what you're base pay is. But if you're not, then you're better off somewhere else.

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Micro Center Response
4y
Thank you for the "4 Star" review. Our goal is to give our associates unlimited earning potential with our commission program so the base pay is less than some others pay but still very competitive. We also want to give those associates who want to sell the opportunity for career growth by being able to move onto our sales floor in different departments depending upon interest and knowledge. Best of luck and thank you for your years with us - it's been crazy with COVID and we appreciate all that you did during that time.
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