Is Micro Center a good company to work for?

Micro Center has an overall rating of 3.6 out of 5, based on over 1,579 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Micro Center to a friend and 50% have a positive outlook for the business. The best reviews about Micro Center have been left by employees working as Manager , Retail Sales Manager and Technician .

Does Micro Center pay their employees well?

According to anonymously submitted Glassdoor reviews, Micro Center employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Micro Center. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Micro Center?

62% of Micro Center employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Micro Center 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (177) , General Sales Associate (116) , Customer Service Representative (CSR) (84) , Retail Sales Associate (56) , Service Technician (45) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (16) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 109 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 59 reviews)); "Fun work environment" ((in 32 reviews)); "Can make good money considering it's retail" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 177 reviews)); "Managers have no organization and no favor for old" ((in 68 reviews)); "If you don't, you get reprimanded and your pay gets cut (your commission is based on how much you can upsell customers into buying software, warranties, and credit cards)." ((in 44 reviews)); "Long hours for low commision" ((in 42 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

What are the top reviewed Micro Center locations?

Columbus , Dallas , Houston , Fairfax , Tustin , Madison Heights , Hilliard , Duluth , Rockville , Yonkers , Paterson , Westmont , Cambridge , Westbury , Denver , Marietta , Chicago , New York , Overland Park , Sharonville , Brooklyn , Flushing , Saint Louis Park , Brentwood , Minneapolis , Saint Davids , Baltimore , Towson , Mayfield Heights , Saint Louis

Micro Center reviews

3.6

62% would recommend to a friend

(1,562 total reviews)

Richard M. Mershad

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Gender

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Micro Center has an employee rating of 3.6 out of 5 stars, based on 1,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Micro Center employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Mar 16, 2024

Fun People, Horrible Managers.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The company's commission rates and the managers as a whole do encourage employees to genuinely help their customers instead of trying to upsell them something they do not want or can not afford. In addition, in the highest departments you will make decent money and the employees in most all departments are fun to work with. You will also meet contractors or heads of other businesses from time to time so networking and then getting out is what I would recommend to anyone who is thinking about this job.

Cons

The head managers (not the middle ones for the most part) require ridiculous sales numbers from employees while overstaffed. Even though on paper they encourage individuals to hep their customers, they are more than happy to look the other way or promote those who take advantage of customers until the rest of us cause enough of a fuss. All the Head managers are sharks with sharks above them breathing down their necks making ridiculous demands. On top of that, your available work hours to them are merely a suggestion, not something they take seriously.

Micro Center Response

2y

Thanks for the review. We appreciate you taking the time to share your experience at Micro Center. We're glad you enjoyed the commission structure, focus on customer service, and the fun work environment with your colleagues. We strive to create an environment where employees feel empowered to prioritize the customer experience. We understand your concerns about workload, scheduling, and management. Finding the right balance between sales goals, schedules, and employee support is important. Your feedback is valuable. We like to address your concerns directly and would encourage you to reach out to discuss in more detail. We truly appreciate your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Mar 16, 2024

Overall solid place to work

Service technician

Recommend

CEO approval

Business Outlook

Pros

Generally Flexible Schedule. Generally Great people

Cons

Lack of Communication. Lack of Accountability

Micro Center Response

2y

Thanks for the review! It's great to hear you enjoy the flexibility and your coworkers. Clear communication and accountability are important to us. We appreciate you bringing these concerns to our attention. We're always looking for ways to improve, and your feedback is valuable. We're committed to continuous improvement and encourage you to reach out to share specific details so we can address concerns directly. We truly value your insights. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

4.0

Mar 15, 2024

Great entry-level job for technological knowledge

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

customer service experience, technological knowledge, fun work environment.

Cons

communication within the managers to employees

Micro Center Response

2y

Thanks for the review! It's great to hear you enjoy the customer service experience, technological learning opportunities, and the fun work environment. We agree that clear communication is essential for a positive and productive work experience. We appreciate you bringing this to our attention. We're committed to fostering better communication between managers and employees. We encourage you to discuss this directly with your manager, or confidentially with HR. Your input is valuable in helping us identify areas where communication can be strengthened. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Viewing 244 - 246 of 1,562 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Warehouse Associate Full Time

RETAIL SALES AND MERCHANDISING ASSOCIATE

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

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Fun People, Horrible Managers.

Overall solid place to work

Great entry-level job for technological knowledge

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