Is Micro Center a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Micro Center have rated their employer with 3.9 out of 5 stars in 266 Glassdoor reviews. This is a higher than average score with the overall rating of Micro Center employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Micro Center now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Micro Center .

Does Micro Center pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Micro Center with 3.7 out of 5 stars based on 266 anonymously submitted employee reviews. This is 8.5% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Micro Center.

How happy are Customer Service (CSR) professionals working at Micro Center?

69% of Customer Service (CSR) employees at Micro Center would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Customer Service (CSR) professionals have also rated Micro Center with a 3.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 61 reviews)); "Flexible hours great for students." ((in 43 reviews)); "Fun work environment" ((in 33 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 179 reviews)); "Managers don't take complaints to heart." ((in 63 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 37 reviews)); "Blatant favoritism gets you ahead in this company, and hard work will be overlooked." ((in 19 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 17 reviews))

Skip to content Skip to footer

Notifications

Micro Center

Micro Center Customer Service (CSR) reviews

3.9

69% would recommend to a friend

(266 total reviews)

Richard M. Mershad

79% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

Customer Service (CSR) employees have rated Micro Center with 3.9 out of 5 stars, based on 266 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Micro Center is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

266 reviews

2.0

Feb 17, 2014

A huge time commitment, even for part-timers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Plenty of hours -Employee Discount can be significant depending on the product. -Workload is relatively light/unstressful

Cons

-As a part time employee, I was required to work over 50 hours per week. When asked if I would be moved to full time, managers said no. -There are always at least two managers working at any given time. They were often disagreeing on certain things. For example, when I requested a day off due to an emergency, one of the managers said yes and the other said no. I didn't get the day off.

1.0

Oct 27, 2013

One of the most unprofessional companies I have ever worked at

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good employee discount. Flexible hours.

Cons

No chance for advancement and they never gave raises. Favoritism was rampant at the store I worked at. I witnessed employees come in late more than the allowed times during a six month period that were never addressed because they were the managers personal friends and would hang out with them on their days off.

4.0

Aug 11, 2013

top of the line employer

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

micro center is a great company to work for. starting from good opportunities to grow and develop as an associate, leader, technician, supervisor, or manager. We receive good feed back from management that really helps us fix our mistakes or change bad habits to good traits that help you move forward to make a customer for life and definitely a higher salary. We have a terrific staff that includes super friendly and extremely knowledgeable associates. management is lenient, but strict when needed. A plus is the flexible work schedule that you can create; if you go to school, have multiple jobs, or have a family. All in all working for micro center has been a great experience.

Cons

there is not much to complain about, except for customers in New York being tedious to work with. I have nothing negative to say at this time.

Viewing 250 - 252 of 266 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center reviews FAQs

Micro Center reviews Micro Center Customer Service (CSR) reviews

Micro Center

Micro Center Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A huge time commitment, even for part-timers

One of the most unprofessional companies I have ever worked at

top of the line employer

Jobs at Micro Center

Micro Center reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Micro Center reviews FAQs

Jobs at Micro Center