Is Micro Center a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Micro Center have rated their employer with 3.9 out of 5 stars in 266 Glassdoor reviews. This is a higher than average score with the overall rating of Micro Center employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Micro Center now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Micro Center .

Does Micro Center pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Micro Center with 3.7 out of 5 stars based on 266 anonymously submitted employee reviews. This is 8.5% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Micro Center.

How happy are Customer Service (CSR) professionals working at Micro Center?

69% of Customer Service (CSR) employees at Micro Center would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Customer Service (CSR) professionals have also rated Micro Center with a 3.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 108 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 97 reviews)); "benefits were good and sufficient" ((in 62 reviews)); "Good money available if you are good at talking to customers" ((in 35 reviews)); "Good work environment" ((in 32 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 180 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 44 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 38 reviews)); "Blatant favoritism gets you ahead in this company, and hard work will be overlooked." ((in 19 reviews))

Skip to content Skip to footer

Notifications

Micro Center

Micro Center Customer Service (CSR) reviews

3.9

69% would recommend to a friend

(266 total reviews)

Richard M. Mershad

79% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

Customer Service (CSR) employees have rated Micro Center with 3.9 out of 5 stars, based on 266 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Micro Center is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

266 reviews

5.0

Aug 9, 2013

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, Great staff, Ability to learn alot of product knowledge while working here.

Cons

Really have no negitives to point out, Theres always opportunity to advance and grow yourself

1.0

Jul 25, 2013

Never get breaks, reviews or raises. Keep adding responsibilities to work load.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Discount on cables is awsome

Cons

Listening customers complain because the lines are long and never ends.

5.0

Jun 10, 2013

Great Company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Micro Center promotes from within when possible. Insurance is not bad. There is a lot of tenure at Micro Center.

Cons

I can not think of any cons right now.

Viewing 253 - 255 of 266 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center reviews FAQs

Micro Center reviews Micro Center Customer Service (CSR) reviews

Micro Center

Micro Center Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work

Never get breaks, reviews or raises. Keep adding responsibilities to work load.

Great Company to work for

Jobs at Micro Center

Micro Center reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Micro Center

Micro Center reviews FAQs